Recent content by Claire Carlile

Hello there - I'm not sure about any products that manage these - still using a shared spreadsheet. x

Hello there Sorry I can't be more helpful on this one - I usually just stick with a consistent formatting across all mentions of the address - wherever they are - I look at nearby businesses for formatting, how Google displays these, as well as checking the Royal Mail database for addresses...

Thanks for sharing the course @JeffClevelandTN - much appreciated 😊

and thanks also @JeffClevelandTN for this recommendation - you are a ⭐

Ah thanks for the recommendation @JeffClevelandTN - that was such a FUN course to write and present! Glad you liked it :D

Aw thanks @JeffClevelandTN - that's very kind of you! :D

Hey Steve - I'd probably go for the redressal option but interested to see what gets recommended! Good luck! (y)

Great response @JeffClevelandTN and thanks for the mention! 🗺️

Hi Yana, in my experience there are a couple of options for encouraging Google to update the third party info that they pull into the knowledge panel. First - I'd suggest reaching out to Trib and asking them to update the piece. Second - you can ask Google for help updating this detail in...

Hello there. I don't see any photos at all in your business profile from the UK. Are your photos fully populated in GBP? I see that your business listing links through to the home page of your website but there is only one image on that page - I'd suggest working on your image optimisation so...

Hi @AdvoAd - would you like to share details of the profile and I'll take a look? Thanks

Hi Atchie, thanks for your question. Personally, I'd say that the GMB insights data on photo views isn't a great metric for client reporting (Joy outlines a lot of details on GMB insights here). Instead, I'd suggest UTM tagging your GMB products links, and measuring clicks on GMB products and...

Hi Tricia I've only ever used UTM tags to add to external links to URLs that are on a domain to which I have GA access. If you don't have GA access to the final URL you won't benefit from the UTM tracking. I haven't tried this - but maybe if you used a bit.ly link you'd be able to track...

Hi Stefan I'm a little late to the party - great answers above! I've used 'products' successfully for service based businesses - I'd recommend adding your key services in this section - using carefully chosen images and copy, and linking through to the relevant service page on the website...

New Google My Business Dashboard By Claire Carlile, Local University November 24, 2020 Back on November 19th I spotted that my Google My Business dashboard had had an overhaul in terms of design, and tweeted to see if anyone else was seeing it: It seemed to be pretty new at the time, but it’s...