Recent content by david.victor

I have a plumber client trying to get unsuspended. They have a physical office currently rented for the past year, with signage in the lobby and signage on the suite door. Business name is exactly/fully synced up. They have a city business license and utility bills, all with the same business...

Booked! Thanks again, Tim!

I would be happy to have your help Tim to get it resolved, thank you! Let me know how we can connect. I tried HighLevel about 2+ years ago but I haven't had an active account with them for at least that long...

When I click on "Messages" in my main GBP, all I get is this screen. The GBP forum reply is locked. Anyone else seen this (or resolved it)? Thanks in advance!

Okay, appreciate the insight KH! Do you think there's anything to be gained by pushing it, or could that risk further loss? ("You're no longer allowed to post anything, anywhere, for any reason. We're happy to help!")

Where does it specifically say my *images* violated policy? They said “contributions”…. For them to say I “repeatedly” violated anything is disingenuous as there was no explanation as to *what* was being violated, which was the reason I looked into it. I was making a sincere inquiry as to...

I asked GBP Help for an evaluation of why our posts were being rejected for a medical client. I see other practitioners in the same space posting very similar content so I don't think it's a vanilla YMYL thing. After the usual pointless pointers to exceedingly vague help articles, and 2-3...

Thanks for the suggestion, JS!

I have a medical client with two listings. One is golden, the other is not. I would like to "disappear" the one that's not. I saw a video that suggested deleting all the info (except the phone number for some reason) and then "Mark as permanently closed". Will that do the trick? I'm a little...

Looks like you got their listing unsuspended as I now see it in the maps. What was the resolution?

Awesome! I'm going to show this to my client, who seemed to think I didn't know what the heck I was doing..!

No worries, good knowledge anyway! FYI, my problem was actually showing *without* any search applied. Just going to maps.google.com and drilling down on the precise location. It was about a "default" a situation as can be had! ;-)

*Only* in the maps view. That's what was so vexing!

Here it is -- GMB Helpdesk was finally able to resolve this one. Just a weird thing. Thanks, Colan!

I have a client who's map listing, on Google Maps, lists the category as "delivery", even though they are a bicycle store, and they are correctly categorized as such. I've updated their GMB listing and removed the attribute, since it wasn't that important to the business, and in the hopes that...