Recent content by Ellen

Hi Joy, Thanks. Might be helpful if I posted the correct resource link 🤦‍♀️ Place Photos | Places API | Google Developers Say I have a single website for all the law office locations for a firm, and each location has a local landing page that used the Google Places API to pull in a photo...

Hi All, I'm looking for some live examples of photos of locations/businesses on a website that are implemented using the Places API. https://maps.googleapis.com/maps/api Thanks! 🙏 Ellen

Also I should mention the accounts are all in the same industry, automotive.

Any update on when this will roll out to more accounts? I have some GMB accounts that have the products tab in the dashboard, some do not. Last time I asked GMB support back in February, they told me Products Editor wasn't available for certain older accounts, and if I really wanted it, I could...

I found it! In case anyone else needs this for future reference: Street View sales and branding guidelines are specific to trusted pros.

I'm going to include a snippet of outreach recently sent to one of our clients. Is this false promise against the trusted photographer guidelines? Something tells me Google wouldn't want their trusted photographer program to allow false claims, but I can't find that sentiment explicitly stated...

There is a very large Google Search community support thread about this same situation with many other car dealership examples. Since there's nothing GMB support can actively do at this moment and it's been identified as something the Google Search team would need to look into, we've been told...

And this appears to be fixed now.

Coworker brought this to my attention. When you click on "See More Hours" on Desktop Knowledge Panel via Google search, you do not get the pop-up window with the multi-department hours like you usually do. Nothing happens. Same business in mobile yields mixed results. A click opens the hours...

We're wondering if this is happening to a few of our accounts. Unfortunately, each has multiple managers, so can't entirely rule that out yet. Steve, can you confirm it's Google auto-setting the status?

I have a feeling this may be a moving target, but here is what I'm seeing as the two current options. Please let me know what you're doing, seeing working or is the best recommendation at present. Reach out to GMB to have listing marked Temporarily Closed - (Joy's article: How to Temporarily...

Please add your examples here: https://support.google.com/business/thread/27674936

Anyone else experiencing this? GMB issue with Service listing showing up instead of Main dealership listing Issue presents itself and then resolves a day or two later in most cases. What's odd is the brand search for "dealership name" -- the main listings are often way more optimized than the...

Update: Monday we saw this website return to page 1, currently position 3 or 4 at present for [products] near me search. We made a change to the home page title tag earlier that morning 1/13/20 and, of course, that same day Google announces start of rolling out January 2020 update. Go figure...

Literally don't rank at all. Went as far back as page 15 in BrightLocal Local Search Results checker and still didn't find them.