Recent content by fredmcjunkins

Thanks for the response but our approach allowed us to not go through the reverification process. Hoping for some commentary on if you already adjusted the address.

Hello, 2 months ago I adjusted my SAB, address hidden to a new address/location across the country. I've updated the GBP listing to the new service area, all of the links, the structured data and adjusted the pin slightly in Yext but we still are appearing in the local pack for the previous area...

Might try reaching out to the provider you got the numbers from. Had an experience where we were told the numbers were 'recycled' but the previous business was still using the number on billboards and other non digital ads.

Hello, It has always been my understanding that multiple GBPs at the same location is fine as long as its different categories. But what about similar categories for example Dumpster Rental and Waste Management Service? Would that still be okay and be able to rank independently?

Hi, working with a new client that doesn't have a website. I have removed the business.site. Is there any danger of the GBP being removed as there is not any website?

I just found the blurb in regards to online service hours in your article.

Hi @JoyHawkins my SAB has embraced ecommerce which is available 24/7. Our GBP hours reflect the availability of our call center representatives. We are considering e-commerce only on Sundays. Should we mark our business as closed on GBP for Sunday? Additionally, I have not seen much chatter on...

Hello, curious about a more detailed answer myself however in my experience with fielding verification post cards it's important to align with the setup with the local USPS, especially with a majority of their routing being automated. Wondering if a compromise could be something like Suite 1...

Hello, We partner with Yext who has recommended we do not adjust our address(es) when we change offices within the same city to avoid triggering re-verification. After recently absorbing a suspension to one location, I proposed this would be a good opportunity to update our address. Although we...

Hello, I manage about 50 GBP locations for the same business. A couple of years ago, Google released a more applicable category and we made the change to every listing. Since the change, we are seeing calls from the listings drastically decline. There are other factors potentially involved, but...

Thanks for the feedback. We had some luck using the suggested edit, marking it as closed. Any of the edits we made within the GBP platform were not published.

Hello, I tried to find this answer somewhere but had no luck. We had a competitor create a GBP listing with all of our information but their phone number. We were able to gain access to the listing via 'Own this Business' but unsure of the next steps to have it removed. Many of the prompts are...

Thank you Jason.

Hello, There has been a lot of industry chatter regarding Google missing reviews but has anyone experienced a drop on the Better Business Bureau? We lost about 100 reviews and after further investigation, any review older than 3 years is now gone. This significantly impacts our overall rating...

Hello, Our 50+ GMB listings were recently reinstated after a lengthy suspension. It's been 10 days and new reviews both positive/negative are being posted. However, they are only visible within the GMB platform. They are not public, we are not getting any review notifications and they are not...