Recent content by greg.gbm

@camarchi01 - what is your review count based on your counting?

@acharlton - thanks for sharing your results! I'm in a similar situation with regards to getting negative reviews from a former employee. Can I ask what did you write in your appeal and how did you show that the reviews were from a former employee?

@mblumenthal - thanks for posting the screenshot! Can I ask if you know by what methodology did those 'suspected fake reviews' got removed from that place? I am asking because a client of mine is targeted by an ex-employee who seems to know how to game the Google review system. The...

@Stefan Somborac - I have followed your instructions and waited out the 3 day waiting period. The negative reviews by the dis-grunted ex-employee are still not removed. I noted that you wrote "finally, if the review hasn't been taken down after taking all the steps above, you can try reporting...

@Stefan Somborac - Thanks for the clear and specific instructions! I have followed your instructions and located that little stop icon. Now waiting out the 3 day waiting period.

@Stefan Somborac , Thanks for the clarifications! I am trying my best to follow what you wrote; but what I see within the Business Profile is different from what you wrote. You wrote "Click the icon that looks like a stop sign with an exclamation point to start." I do not see the "icon that...

@bluebeacon , looking for solutions to solve the closing rate problem as well as set expectations for future clients is something every agency should look seriously because clients often lack the ability to discern the root cause of poor lead to sales conversions. Some of them will assume that...

@Stefan Somborac , Thank you for your reply! With regards to what you wrote; Yes: I believe I have reported them using the review management tool. Yes: I definitely have waited a full 14 days (now 15). No: I have not appealed the decision because I do not see any decision made regarding the...

I am managing the Google Business profile for a client and the situation is similar to that of another fellow user (@acharlton). A dis grunted ex-employee and friends have posted multiple 1-star reviews. This ex-employee is fully aware of the google community guidelines and has ensured that no...