Recent content by Hannah Brown

One of our clients has had an issue for several months where Google suspends their profile for a real legitimate location and all they say is that it goes against their guidelines. It's a physical location that we verified and they have a location page on their website as well. It was live for 2...

Some of our clients are seeing an increase in GBP ownership requests that appear to be spam. 1. Google says when you request ownership that the "current owner" has 3-5 days to respond. If a company is getting an influx of ownership requests and they miss one, do they run the risk of Google...

Yeah, so unfortunately the platforms support teams we've spoken with have said they can't do anything, which is somewhat accurate. Because it's a flaw with the /local/writereview URL which most rep management tools are generating from the Google Business Profile automatically.

We've discovered something quite odd with Google review requests the past few weeks. I've tested this on several reputation management platforms for our clients using Chekkit, Podium, Gatherup, etc. It seems that any review software that sends a mobile text request to write a Google review does...

For the last 2-3 months, our company has had a lot of issues with actually getting postcards delivered to our client's physical locations. Many of them require this and only allow a postcard (very few instances allow a phone verification). This is not an address issue, it's been happening with...

We do local citation work manually. DNB is a directory we used to claim and optimize but it seems impossible now. Even if we ask our clients to do this themselves since it asks personal information they're on the phone waiting for 20+ mins. We don't see much info online on how to go about this...

That worked! Thanks

A client of ours doesn't have the ability to make GMB posts. Their categories are: Retreat Center Camp Lodge Conference Center We removed the camp/campground categories to see if that enabled posts, but it did not. Also -- the odd part is that we made a post last year on the one account and...