Recent content by hmarmo

My clients owns a new Healthcare group with Nursing Home & Rehab facilities. All GMB listings have been suspended and reinstatement turned down - any ideas where to turn? They are 100% legit and per guidelines cant figure out whats wrong!

My client has a new group of healthcare facilities, some new and some bought off other facilities. we claimed some and set up new listing for new ones - all of a sudden all have just been suspended! and reinstatements rejected - I have uploaded the State licens with the address for one of the...

I went ahead and claimed/opened listings for each facility individually - they really are individual businesses with seperate licenses, address, phone number, website and clientelle - but suddenly over the last weekend every single listing in the account was suspended! I submitted a request for...

Thanks! Do you have an example you can share? So would you suggest creating another general listing for the whole campus in addition to the individual facilities? That might seem like a duplicate.. The facilities each have their own phone numbers and websites.

I have a healthcare client with two brand new different facilities located on the same campus. The facilities are unique (one is a rehabilitation center and one is an assited living facility) and each have a seperate license#, tax id, staff, marketing etc. They even have different addresses on...

Thanks for answering! What should I be flagging it as? There is no place for comments. These are the options.. This review is not relevant to this place Conflict of interest Offensive or sexually explicit Privacy concern Legal issue

My client in the healthcare industry has a customer who claims to have had a negative experience. The customer threatened and actually has requested from every family member and friend to leave a negative review - in an attempt to try and destroy the place. (Despite every attempt to appease and...

Ugh down again from position 2 to 30+.. Had a thought - do u think its possible someone is doing negative seo to their GMB account? (They did mention a nearby competitor who hates them and has tried to make complaints and send letter to the council about them..) I have heard flip flop ranking is...

Could having too many Google reviews be a problem? They have 5 star rating.. but it real.. The client has over 500 legit reviews - most of their competitors have anywhere from 3-70 (except for one competitor has ~100 and one ~300)

Hi Thanks for replying! Yes it is a geo-specific term. The strange thing is they were in position 2 in the local pack. They just seem to yoyo from position 2 to position 36 any tiny change they make say on their site. They are never position 3,4,5 etc. ie. they dont drop slightly in ranking and...

A client has a medical business with 3 locations. One of the locations seems to jump from position 2 to 30+ erratically (they say for around a year). It is either position 2 or position 30+ for the location+business category. Google seems to be confused with the address too as the zipcode which...