Recent content by HRobinson

@JCL Marketing I went to resubmit again and got the question have you submitted this already? Are you honest with the reply? Because you can only submit one time. Funny you say this because it seemed everything was OK. I was told it was cleared but still listed as suspended? Maybe it took...

HI @Phil Rozek and @BenFisher - Thanks so much for the advice. I made the edit suggestion that the listing be "moved to a new location" for the correct address on the duplicate. (Good Will S Alexander St, Plant City FL - Google Search) Now as the other one is suspended it is the one there...

@Phil Rozek 1. No, there is only one at that address. 2. Yes, there are several under that same account. I think it is a lemon GMB rep too. I had the same problem with another and also asked why it was still suspended if OK and soon it was lifted. While on this one they decided to keep it...

This listing has been up for many years. Never any problems and is one of several of a chain. While adjusting times for the Xmas Holidays I got a suspension notice. Goodwill Plant City Store at 2802 James L Redman Parkway, Plant City, FL 33566, your Business Profile on Google has been suspended...

I did change them and it worked out fine. Not sure why mine was different. I notice my local Home Depot did the same thing as well as my local Publix. We manage over 100 locations for large chains and it worked great. We will change hours when we need to change back. I don't see the problem.

I understand but those of us managing over 100 locations that will take days to update and keep track of every 7 days or so. As you have to add the new hours one day at a time. For 100 locations that is over 700 changes each week. Why not change the hours permanently for now if they will be...

I'm sorry to hear there is still such a problem with this. I have one situation like this. Luckily we did have signage. But even at that it took many months of going back and forth with images of signage. Then like others have said we get it straightened out and then it gets delisted. This must...

They explained the other video that is not live. The live one they did not give details for. Have you been on a live video call???? Is it like a zoom meeting? What is expected during a live call?

Now I have do a live video call. Does anyone know what that is? 1. Video Verification: Live Video call : If you're interested in Video verification, please respond with the convenient date & time within the next 24-48 hrs .We're available Monday - Friday 9.00 AM to 5.30 PM. OR Offline Video...

We are a national chain trying to verify a new location and I am getting the runaround. You would think they would want us to verify another location. What is a Live Video Call? Here is the reply... Your listing could not be verified to appear on Google Search and Maps because we could not...

Thanks, I did speak to somebody and they said someone would follow up via email but I haven't seen that yet.

Wow - they don't do phone verification any more? That's too bad. Only postcard I guess.

I was able to contact them through Google Ads account. I guess they will proceed via email.

We have a new location that we thought we could get mail. I tried and it turns out we can't. But we do have a phone number. How or who do I contact to get a phone verification? It is not an option. If it makes a difference this is one of several that we have already verified. I called the...

I've been doing it this way for several years. Except I use medium gmb.