Recent content by interiorguy

I work with a lawyer and they finally opened a Spanish version of their practice. They rented a small office space and have an intake person taking calls their every day. We're trying to get this new office verified with GBP but Google keeps denying our reinstatement requests. We created the...

She did try this but is now getting an error message saying "the video can't be uploaded". Is reaching out to support the only way to go from here? I've reached out this morning and am hoping for the best. Thanks gain for your help!

My client has an office on the 15th floor in a building in NYC. When they start the video to get their GBP verified, it cuts out in the elevator due to signal loss. Is there any other way to get verified? We've tried contacting Google support, but haven't has any luck. Any help is appreciated...

My client has opened up a few Google Business Profile locations and we make sure we follow the Google guidelines each time we set one up. They rent a legit office suite in a building that is not a regus or virtual space. They actually sign a contract with a leasing agent and move stuff into the...

@whitespark thanks again for your help with his account. I'm not sure why, but it just got suspended a few weeks ago. I keep supplying all the documentation they are asking for, but i Get an automated response saying I'm not adhering to google guidelines. When I follow the steps they provide...

@Colan Nielsen Below is the screenshot with the actual business names and their locations: Any help here is greatly appreciated!

My new client sent me access ot their gbp's and it looks like this: Their original profile we worked on is now marked as duplicate with an some others they decided to create. They also created other locations that also have duplicates that they want us to fix. Is it possible to get the old...

@whitespark we were able to get verified about two weeks ago. seems like it was the bug. thanks for your help! GBP is so frustrating sometimes

oh wow thank you for this info!

@whitespark any tips for when google tells you it's processing your location and it should only take a few minutes but it's been a few weeks? We resubmitted the video and have been waiting for over two weeks with this message. When I go to try and contact Google and select the location I'm...

@JeffClevelandTN we followed your steps and resubmitted. For over two weeks now google has said it's processing our video and it should only take a few minutes. Any suggestions on how to get this to go away and get the profile verified? I've reached out to google a few times but have only gotten...

My client is trying to verify a new google business profile for an office they just opened up. Google is asking them to scan a QR code then take a video of their office and the street view of the office. My client scanned the QR code then took a video and submitted it to Google, but Google said...

Tanks so much!

Hey everyone, I work with an attorney in California and they have multiple locations. Their business name has keywords in it, but it is their legal business name and we follow all Google guidelines at each location. Someone keeps suggesting edits to another name that isn't even close to what...

Ok thank you for the help! I'll start working on these.