Recent content by Jeffrey Taylor

This is a google search i did this morning and found AI Answer button at the top. Click on it and it pops a panel on the right with 5 local businesses instead of 3. I am not logged into any Google Labs. My business partners in NJ and VA do not see this Red Button yet. Very similar to the...

Yes, i appreciate your input. My team has set up over 1000 department listings for dealers and Greg is exactly right. Although Google frequently overlooks several NAP issues they are clear about the guidelines. I posted this in hopes someone like Greg would get in the mix. I have already spoken...

Hi everybody! Here is an interesting situation. So one of my Auto Dealer Clients just came back from his Dealer 20 Group meeting very excited about this GBP strategy. In fact, it was voted the best marketing tip at the meeting. He wants me to add this to his dealership asap. I told him to slow...

My business partner was able to make edits on an Apple phone only. My Droid did not work.

I am getting a 429 error every time i click the info tab on my Google Business Listings - This is happening on every listing and across 3 Google accounts. Is anyone else seeing this or seen it before. We cannot edit any GMBs right now.

I had an interesting discussion with a client today about the keywords where 2 exact keyword phrases were separate in the results page (see image). The only difference is Caps. Common sense tells me that the caps triggered separate results. But, i was under the impression that Google no longer...

Awesome!

Thanks Colan! Any suggestions about how to frame my request?

I was wondering the best avenue to suggest a new category to Google. I work in the Automotive vertical and found that there is a huge market for businesses that buy cars. However the most relevant category we have found is "Auto Broker" which is not what they do. I work with a client with 15...

Hi Stan, I work on hundreds of Car Dealer GMBs and am curious as to why the dealer wants to delete the fixed operations GMBs. I have never run into that, as most dealers welcome the opportunity to separate the department hours, phone numbers, and GMB data to increase their visibility. Most of...

I figured it was erroneous information from a misinformed support member but wanted to make sure. This is email header the client received from Google: The Query number is below From: googlemybusiness-support@google.com <googlemybusiness-support@google.com> Sent: Thursday, September 10, 2020...

I have a client that has never had a products carousel and just recently, one appeared.

Received this email from Google support this week - any insight on this?

Hi Everyone, A topic of discussion has been why Product Carousels do not appear on many GMBs that have products. I was told several times that it appears to be an issue with older GMBs and Google is working on it. I work with Auto Dealers and many do not have a product carousel to showcase...

I was wondering if anyone had any insight regarding the number of category buttons Google allows under the product carousel. I have been able to create many categories inside the products section of the GMB, but noticed on the actual GMB in the SERPS only 4 category buttons appear. I have never...