Recent content by jrobbins

I was afraid that was the concern. Thank you.

We have a GBP customer whose HOO are CORRECT on GBP and on G SEARCH. The problem is when you switch to AI Overview the HOO shown are all sourced from some nebulous xls files from 2023. They show the WRONG hours. What on earth is the fix here????

G has followed up. Might have some momentum to help fix this listing.

We are trying to claim and verify a profile that our client has acquired. BUT.....The Verification # is a Police Dept NOT the profile's number?! I have informed G responding to their usual auto reply...We provided all the documentation. What on earth? I called the PD and they have no cell#s at...

Thank you and no...not the same bank and they have ALL now been removed.

We have received 20+ reviews and counting over two states for a client. The reviewer is using defamatory statements about the bank for multiple locations. Can I get a Google guide to help? We have cited each and even appealed. They began yesterday and have really ramped up. Is it just a waiting...

It is REALLY this simple. Bank "A" is over 100 years old and buying Bank "B" who also is over 100 years old. They are both basic, retail banks that we all are familiar with. This should NOT be an issue but someone keepings pinging me that we "might" get suspensions should we change the name...

Does seniority (the fact that the acquiring GBP has been active for MANY years) matter? And does this fact help avoid suspension due to name change?

This customer is a long, long standing respectable retail bank and has had a GBP since before GMB and Bush II was in the White House. Does seniority provide any protection?

Thank you. Are there any actionable ways that a name conversion can be executed to avoid re-verification/suspension? Ergo: "CompanyA a div of CompanyB" THEN after a period of time (at or after conversion) change name to "CompanyB"?

Fiscix, The name will HAVE to change effective mid-June. Why does changing the name (which legally WILL BE the NEW NAME) "post GBP transfer" trigger anything? Can someone chime in?

Hello, This issue I am sure has been covered in numerous shapes and forms but...... We have a client who is honestly (from experience) concerned with suspensions and re-verification triggers involving a GBP transfer. They are approaching a transfer that will involve , among other things, a...

JS Girard We've discovered the issue. Can you email me at jrobbins@robbinsadv.com. It DOES involve two "similar" names. One that has just entered the market and another (different service/co) older company that is getting misdirected calls merely because of a specific search query.... Thank you!

Thank you Elizabeth. I believe the Web admin had de-indexed the number without success snippet-wise....

Can anyone provide the best and most efficient process to REMOVING a featured snippet appearing on Bing?