G AI Overview Sourcing old HOO

[jrobbins]

We have a GBP customer whose HOO are CORRECT on GBP and on G SEARCH. The problem is when you switch to AI Overview the HOO shown are all sourced from some nebulous xls files from 2023. They show the WRONG hours. What on earth is the fix here????

 

[fisicx]

The LLM has got that old data in the system and it's unlikely to get resolved. You can make sure there is nothing indexable anywhere (which could mean trawling through hundreds of directories , reports, invoices, pdfs and anything else and hope at some point in the future the LLM is updated. But I wouldn't hold your breath.

 

[jrobbins]

I was afraid that was the concern. Thank you.