Recent content by Kaycie Smith

If I optimize the newer listing -what would be the steps to remove the duplicate listing? Is it worth trying to have google merge them? I would like to add that the GBP marked as a duplicate is the listing that is showing up on Google (and the original listing with the reviews). I also don't...

Is there an opportunity to merge the two listings? Or follow your advice to you gave to Jessica above since it seems to be the same situation? Thank you for the feedback!

Hi @keyserholiday thank you so much for taking the time to answer! I am confused a bit by your reply. The duplicate is the original listing that we want to keep. When the new listing was created in error today- Google automatically set the old profile to duplicate.

Hi @keyserholiday and @Jessica C A similar issue just happened for me and just came across this thread. @keyserholiday I have access to the original GBP with reviews. Today, the client tried to access the listing and accidentally created a new one- which I do not have access too. I don't...

Client was trying to access their google business profile and actually created a new one. The old one is now marked duplicate. Its been a while since I have had to fix this. What are the recommended steps. I only have access to the original profile that is now marked duplicate in my dashboard...

Oooh. I love looker studio. Never thought of this!

Most of what you said went right over my head but I get the general gist - keep me posted if it does work!!! I really appreciate that you looked into this!

Thanks @fisicx I will check it out. Do you know if this is something that could be automated to copy reviews ongoing?

Thank you for those suggestions @Chris Barnard and @Stefan Somborac! I have used Google Takeout when needing to save emails, but haven't used it for this specific purpose. I am currently using (as mentioned) GBP everywhere and it does a nice job on the free plan, exporting the reviews to an...

Curious what tool people are using to make a complete copy of a clients Google reviews. IS Phantom (GBP Everywhere) still ok to use or is there an easier or more preferred way to do this. I see many people who have review taken down and the answer to the fix always includes sending a copy of the...

Hey Darren, good info! I am already signed up!

hi @fisicx I understand all that you are saying! We do have a website with Schema and it is completely optimized. It is also ranking well. My question is about Google Business Profile and its impact on Ai's like Chat and Gemini. I understand that you think GBP doesn't play a role in those...

Hey @fisicx Thanks for sharing your thoughts. I would love to hear if others also believe that Ai summaries are typically generated more from the website! Very interesting!

Excellent information. Thank you. Any thoughts on which GBP to focus on?

My main GBP for a client (Dentist) is the brand GBP, this is the listing we optimized and made sure there were industry directories and citations under the Brand. There is a practitioner listing but...it has only 3 reviews and isn't ranking at all. My co-worker feels the client should start...