Recent content by keyserholiday

I haven’t heard any updates.

I have never had any long delays contacting them via chat.

A few things. 1. The people who responded to you are only volunteers and have no power to escalate or really provide much assistance. 2. You didn't supply any documentation to assist you with the removal process. Here is what you need to supply 1. Redressal case and date submitted. It has to...

No, this is not allowed. They need to have their own office with permanent signage in order to qualify. Since they only receive mail there and would need to use a shared space or meeting room, they don't qualify. Tell them to use their home address and hide it. If your business rents a...

Sadly, you need to try again since the new one was marked as a duplicate.

Rome wasn’t built in a day. The programmers need to figure what broke, and then they need to fix it.

A. You are an agency and it’s your job to educate your clients. This is how you show that you know what you are taking about. B. If you have been SEO for any length of time then you know that Google products break all the time. This is not new. C. You haven’t been able to speak Googlers from...

We need to see the business name and the service you searched for to properly weigh in. Otherwise, we are either asking questions or giving inaccurate answers.

You are taking about different things here. A. There is a glitch where review counts are off and no reviews have been removed. B. Google has done sweeps and removed reviews using AI. They just like Yelp put removed reviews back. C. Google “support,” sucks. What you need to do is after you open...

Correct no official communication yet. All official statements have to be written and approved by legal and then passed to the Product Managers and passed to the Prodict Experts. I used to be a Product Expert.

I heard it from our LSA reps.

The OP asked about verifying the GBP without a sign. Plus some cities have laws governing signs.

This a large scale issue. Google is aware and working on it.

I am seeing more complaints that the review account is off.

You don’t need a sign if you are hiding the address. This will confuse the system trying to verify the video.