Recent content by keyserholiday

Create a new GBP at current address and once it’s verified, contact support and ask them to transfer the reviews to the new one.

Post in the help forum and submit the case id.

You are not supposed to move GBPs and reviews across state lines. However, make sure you have the signage and update your citations before updating the address.

Does the GBP still show on Google?

Did you link to the reviews or just the screenshots?

You can be denied for several reasons. 1. Not enough paperwork 2. Issues with the hours, address, or business description.

The person who wrote the review can always see it regardless if it’s live or removed. If the business has the review notification email, they can is that screenshot to ask Google to restore the review. If that doesn’t work or if they don’t want to bother with Google, they can ask the person to...

They need to create a new GBP and then ask Google move the review from the old one to the new one. The other option is to get an office where they can show the address.

Did they initially set up their GBP in ST. Augustine?

Google conducts sweeps on categories. Locksmith and garage door is one of the most abused categories.

Sadly, it does.

Nope, I meant deleting a folder. Had someone removed people with access to the folder, Google would have sent an email alert. If you delete a folder that stores GBPs, those GBPs get deleted. I have seen this happen on several occasions.

This is a bug. I am sure Google is aware of this issue, but there is no timeframe on when it will be resolved.

No, this is not correct at all. Google only checks the website during the reinstatement process.

If this is the person who posted here, then the email, folders, or GBPs were deleted. You don't get notified when this happens.