Recent content by keyserholiday

They check to make sure the business is registered. Then they check the rest of the documents to make sure the business is where it’s supposed to be.

It’s extremely rare for a name change to trigger a suspension. Make sure to update your citations two weeks prior. Google will accept the following: lease Utility bill As long as those two show the correct name, the other documents will still work.

This is typical with GBP for the past few months.

These are two separate issues. Are you adding text to the photos? This is a violation and can lead to issues. Contact support for help. Regarding the review issue, please take a screenshot of the missing reviews and contact support for assistance.

Are you showing your address on Yelp? Yelp pushes data out to Apple Maps. They will create a profile for you.

Show your address on Apple Maps. It's not a TOS violation.

Links and citations are different. You can get listed on Yelp for free and that’s perfectly fine with Google. Yelp pushes data to Apple Maps, Bing, and Yahoo. It’s free to create a FB account. All of the important social media accounts are free and you can add them to your GBP profile.

Citations are still valuable and won't diminish their value. You need to create the core citations: Apple Maps, Bing, Facebook, Yahoo, and Yelp. They are the difference between triggering your knowledge panel (KP) for your brand name. The days of buying 100's of citations have been over for...

This is not correct. The Wall Street Journal article on lead generation spam forced the GBP team to make changes. The same thing happened after the New York Times article on the extortion review attacks. The media does force Google to clean up the abuse. I was on the inside and so I know first hand.

Conferences are already extremely draining. I get home from a conference exhausted. Sitting at a computer all day to watch an online event is mentally taxing and draining. Then you add in the online chatter, and I am wiped out that night. The nice thing about in-person events is that you can get...

I conducted this audit due to the high volume of complaints I have seen and/or received regarding spam and abuse in and around Toronto. For businesses playing by the rules, these GBPs take away business and customers. According to a study @JoyHawkins shared last month, calls from GBP are...

I was looking at both verified and unverified GBPs. I checked AC repair, and 97% are verified.

I wonder if it’s to stop spam and abuse. I know that some people from overseas where committing click fraud to destroy performance.

When I click on the link from the @oseka, I only get the category. When I edit the URL to https://www.google.com/localservices/prolist?src=1, I see the category and city fields.

Please feel free to send me the listings. I might have the on my list.