We used the proper form to contact Google support about a technical bug - garage door client went through a long battle to get GBP re-verified, then G made a duplicate GBP instead of re-verifying...client only has 1 email and can only access 'new' GBP, but is receiving review notifications for...
Thanks, yes that's what I thought too - a bug. It's been over 2 weeks since we sent Google support info, and so far no response.
Do you think we should resubmit info, or try to contact Google? I've had some fun times in the past trying to get anywhere by calling them...any suggestions? thanks :)
No, nothing like that. Business is an SAB, and has been around for years. During Florida hurricanes apparently Google decided that FL garage door SABs needed to re verify.
It took several months to get through that mess and finally get verified, only to end up with this situation.
Client had to re-verify his service area business, which was finally resolved But instead of re-verifying clients listing it appears that Google made a new listing. New listing has the same website url, same photos,etc. as original listing but no reviews. Both original and new listing show up in...
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