Contacted Google support, no reply, how to escalate

[mike1yogi2]

We used the proper form to contact Google support about a technical bug - garage door client went through a long battle to get GBP re-verified, then G made a duplicate GBP instead of re-verifying...client only has 1 email and can only access 'new' GBP, but is receiving review notifications for old GBP (same email) and can reply to reviews which show up on the old GBP, but has no other access.

Anyway, it's been ~ 3 weeks, no reply, how do we escalate this, this is really making things difficult.

Thanks for any help!

 

[Colan Nielsen]

I would post a thread over at the GBP Forum.

 

[mike1yogi2]

I would post a thread over at the GBP Forum.

Thanks, I did but maybe I'll try again.