More threads by mike1yogi2


Jan 31, 2023
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We used the proper form to contact Google support about a technical bug - garage door client went through a long battle to get GBP re-verified, then G made a duplicate GBP instead of re-verifying...client only has 1 email and can only access 'new' GBP, but is receiving review notifications for old GBP (same email) and can reply to reviews which show up on the old GBP, but has no other access.

Anyway, it's been ~ 3 weeks, no reply, how do we escalate this, this is really making things difficult.

Thanks for any help!

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