Recent content by obcted

Ok - well thank you anyway. I'm not a spammer and my clients have under 100 reviews and they are all from legit former happy clients. But I appreciate your feedback.

Thanks for the tip on places scout- I've never heard someone claim to "Crack the code" when it comes to google. Do you have any insight as to why legitimate reviews are getting reviewed and what I can do about it? If they are violating the TOS any idea on what terms they're breaking? The last...

Hey All - this is still happening a ton according to the client but we're unsure of the exact reviews that have been pulled. Is there any review software that takes a snap of what reviews you have so that when they go missing we can report those specific ones to google. I checked out...

Hi All, Two law firms in the same city both with sizable GMP profiles and a sizeable amount of reviews each want to merge. Is there a way to create a new law firm and pull over reviews from each of the profile into the new profile? (I'm guessing no). If not can firm 1 "Absorb" the reviews...

Hi @JoyHawkins I understand - thank you very much. I knew it could take a while - I just got nervous when I saw the post closed. Thank you for explaining it to me. Cheers!

Hi @JoyHawkins thank you so very much. Sorry for being vague. It was in reference to the link in the original post - Client Reviews Disappearing - Google Business Profile Community It looks like post was closed for some reason. Someone else tried hijacking my thread (in the link above ...

Hi @JoyHawkins Have you heard back from Google on this?

Howdy @virens I'll piggy back on what @AaronWeiche mentioned I would avoid "Chat Bots" with GMB Messages since everyone that chats via GMB Messages gets a survey and that Google has indicated that they survey results will play a role in rankings. One more point I'll add to what virens said is...

Have your client do what I asked mine to do - gather evidence by having reviewers screenshot reviews they wrote. If they won't do it then at least it takes it off you (since you're doing everything you can).

@JoyHawkins thanks for the tip about having the client search for the business. The client has been sending links which I generated for him: https://g.co/kgs/8cEizo & The Law Office of Paul R. Moraski - Google Search I'll have them tell clients to Google his name instead. Thank you for the...

So I've been following this topic for a while now, here and elsewhere. I understand that google is working on it but this has been going on for a client of mine for about 6 months and we now have some good documentation. I've read the post here...

Hey All - so I run a human powered chat service. We often do A/B tests against a companies in house chat team. Every time a client tells me something like this or similar: According to them they reply to every message, even the bots, within 24 hours. They are wrong. Usually drastically. We...

Hi all - just chiming in here. We're currently wrapping up our GMB messenger integration so that our human chat agents can answer inbound gmb messages on behalf of our clients. Speaking on chat overall - chat works great in some verticals but not so great in others. It really just depends on...

I have never seen a client accurately stat how many inbound leads they get (nevermind the source) if they aren't tracking everything. We do have a few marketers that we work with the do get paid on a per scheduled lead basis. It's an interesting model for sure but the marketer needs to have a...

Howdy - I run Juvo Leads and part of our offering is DNI call tracking. I spend a lot of time setting lead tracking up for agencies. My main question: can I use DNI call tracking on the website, but not on the GMB listing. For the GMB listing, I was thinking to just go with the tracking...