Recent content by RMortis

So if it mentions anything corporate does (such as central billing) it is OK on corporate, even if it lists 5 other things about the location. (Assuming it is ONLY on corporate and not a duplicate.) But if it is JUST about the location it is OK to flag. Does that sum it up?

My brain works in funny ways haha. Thanks for all the continued responses. Super helpful.

What am I getting at is they just post a review at corporate because they are mad at corporate. Usually because they have taken over their "beloved" Tacoma location. (Starbucks is a bad example, LOL. Imagine if Starbucks bought the local mom and pop coffee shop in Tacoma and everyone was...

Let me rephrase my question a little: So say I go to Starbucks in Tacoma, WA, and I have a terrible experience with that location. I then go to the main corporate Starbucks location (which provides no public services) and leave a review based on the Tacoma location. Something like "terrible...

Thanks for the quick reply. And it doesn't matter that corporate itself does not see patients. They see them as ... responsible anyway?

We have a client that manages a bunch of physician practices. (They buy them, then manage them ... you know the drill. Gone are the days of a doctor practicing in his house with a shingle outside! :) ) There seems to be a trend that people will not only leave a negative review at the local...

BTW: I finally, after YEARS of trying, go the review tool and appeal to work. Might never again, but for this one time...

I guess the thinking is that Google thinks the provider owns the reviews, so it would be bad to delete the profile entirely, or even hold on to it. I guess it, like everything, is a case by case basis.

Does this thinking change if you are dealing with a provider such as a doctor or lawyer? We deal with a lot of doctors and our going thought has always been wipe as much as possible from the profile and then remove from the profile.

Also, did you mean the Google public forum?

What is a PE?

Already back with an issue. I tried to appeal and it said: Error accessing the workflow. Please escalate the issue. Uh, try again tomorrow? Or does that one mean something else?

Stay tuned! :) That particular review said a doctor client of mine "was a high value female whole has the whole package" ... be interesting to see if they remove.

Hey ... it's working for me now, too! This is literally the first time I have ever seen it! QUESTION: I have a review I submitted there on 9-5-25 that still says decision pending. Should I resubmit it at this point? Can you "appeal" it if no decision has been made?

I have tried incognito on multiple days, and keep getting this error when I select the business in question. Any thoughts on next steps? Manage your Google Business reviews Use this tool to report review removals and check review status. Error Sorry, something went wrong. Please contact support.