Recent content by russofford

Hi all, I appreciate all your input. One more question that's been plaguing me... If an insurance agent frequently works from 2 offices, might Google have issues if I list their name at two locations? Each location would have a unique address and a unique phone number. Both listings would...

I found in this somewhat related thread regarding the GMB API: The Google employee says: "The ‘requires_cash_only’ attributeId [...] indicates that the location accepts only cash. [...] if the location shows as cash only then the other payment method won’t be applicable for this particular...

Hi Caleb, Just wanted to make sure that you have the option to check these attribute options as 'yes', 'no' and also un-check them entirely. (not yes, nor no) ;) Russ

Thanks Joy & Joshua. I guess the 'select a place' method that JoshuaMackens mentions, would be good if categories are not consistent / missing. Russ

Hi, Would anyone share their tips of how to go about getting an exhaustive inventory of any/all possible Google Maps listings in existence for a particular company with hundreds of locations? For example, an insurance company with maybe 100 locations, and perhaps 150 agents... however many...

Hi, Would it be really bad idea to recycle/re-purpose an existing GMB listing for an Insurance agent for use with a new agent? For example, someone at one point created listings using the naming convention of "Insurance Company Name: Agent 1 & Agent 2" (using the first and last names of the...

Thanks Linda. The message disappeared after my client clicked the option that it is in fact open. I've asked them to check the dashboard before re-marking it open on Maps if it happens again, to see if it actually shows up in the dashboard or not. I'll try your suggestion of marking it as...

Hi, My client has been getting phone calls from customers off and on over the past couple of months mentioning that Google shows them as permanently closed. In our investigations, we had not been able to replicate the issue, so we instructed the client to ask their customers for more details as...

Hi Joy, So, turning the situation around a bit... Would you say that in some cases it might be better to not have any agent listings, at all, if there are several agents at one office, and just have a single office listing? To answer my own question, I suppose that some agents could get upset...

Hi Joy, thanks for your input. I appreciate it. A question to wrap up the situation: When it comes to an insurance company office with multiple agents (2 or more), it would be an absolute necessity to have a separate 'office' listing, right? (In addition to the individual agent listings.) I...

Hi Joy, Thanks for the tip. That sounds like an interesting compromise for the names as I described above. So, another scenario would be having multiple insurance agents in one office. Let's just say that in this case there are no alternative agency names. So, if I was to the follow the...

Hi, I have a client on-boarding who is an insurance company with many agents. Some agents have their own agency names in addition to the underwriter name and others do not. 2/3 of the agent listings do not have an alternative agency name, so the naming convention will be: Insurance Company...

Hi Joshua, Business B will technically cease to exist. Their employees will be merged with Business A. I suppose that 'technically' business B's listings should be 'closed' (at least to play by Google's guidelines)... however, the implications of outright closing ALL listings would mean that...

I will check into that. Seems important.

Hi Joshua, Thank you for you input. Yeah, Business A (the purchaser) has been around for a while and has established citations from their business history over time. With that in mind, I wouldn't want to affect the purchasing company in a negative manner by the changing of Business B's...