Recent content by sd1111

Thank you so much! I really appreciate it!

Absolutely. Here is the forum post @keyserholiday . Thank you! https://support.google.com/business/thread/345078813/can-t-change-website-url-not-an-official-website

Thanks for sharing that Reddit thread. Glad to know it's not just us. Unfortunately, I did post in the help forum, but the answer was basically that the website isn't properly indexed (which I agree seems to be a problem but don't understand why it's happening when everything looks fine in...

Thank you! We do have 301 redirects set up from the old site, but all the old pages definitely haven't dropped from the index yet. Thanks!

We are working with a client who recently changed her domain. She is having trouble replacing her old website with her new one on her Google Business Profile ("not approved" error) She has had multiple exchanges with GBP support where they have told her the following: Her website is not an...

I had this same issue with a client on the 29th floor of a building. Even if the signal wasn't lost, the video seemed to be too long to upload ("the video can't be uploaded" error) because it took so long to start the video outside, run through the lobby, and go up the elevator 29 floors. We...

Over the last couple of weeks, I am seeing increased small business chatter about disabled (not suspended) Google Business Profile listings. Social posts about it, messages, and help requests at a level I've never seen before. I am not seeing any reporting on an increase in disabled listings...

If it helps, I'm at 10 days on a disabled listing appeal right now with no response yet.

I like this "our favorite reviews say" prompt! I might be borrowing that ;)

Thank you for the replies and ideas! I appreciate it.

I'm stumped and hope someone has some advice! This SAB has a pretty unique business name, but her Google Business info does not show on a branded search (searching for exactly what the business name is). Instead, we see a link for "See results about [Business Name]" and have to click to see...

Thank you for this information, @ElizabethRule (and the link @JeffClevelandTN)! Seems like a bit of a head scratcher to me to mark a business as "Permanently closed" just because they don't list their hours on their website. :unsure: But at least we have a bit of insight into fixing it now.

@JeffClevelandTN Thank you for such a thorough review and analysis of this problem! I had no idea about all the duplicate listings. We have been using SEMRush's Listing Management product for several months (since an address change), but I wonder if that has caused more harm than good? *As an...

One of my clients has been having big issues with their Apple Maps listing, despite it being claimed and Verified in Apple Business Connect. The business was marked Permanently Closed, and they are getting panicked calls from customers who think they won't get their wedding dresses. I also...

The new GBP could also be in a much more competitive geographical area than the original. Could be worth doing some competitive research there.