Recent content by sd1111

  1. sd1111

    Website URL not approved on GBP and won't show in a branded search

    Thank you so much! I really appreciate it!
  2. sd1111

    Website URL not approved on GBP and won't show in a branded search

    Absolutely. Here is the forum post @keyserholiday . Thank you! https://support.google.com/business/thread/345078813/can-t-change-website-url-not-an-official-website
  3. sd1111

    Website URL not approved on GBP and won't show in a branded search

    Thanks for sharing that Reddit thread. Glad to know it's not just us. Unfortunately, I did post in the help forum, but the answer was basically that the website isn't properly indexed (which I agree seems to be a problem but don't understand why it's happening when everything looks fine in...
  4. sd1111

    Website URL not approved on GBP and won't show in a branded search

    Thank you! We do have 301 redirects set up from the old site, but all the old pages definitely haven't dropped from the index yet. Thanks!
  5. sd1111

    Website URL not approved on GBP and won't show in a branded search

    We are working with a client who recently changed her domain. She is having trouble replacing her old website with her new one on her Google Business Profile ("not approved" error) She has had multiple exchanges with GBP support where they have told her the following: Her website is not an...
  6. sd1111

    Client is on the 15th floor in NYC and is having trouble with GBP verification video

    I had this same issue with a client on the 29th floor of a building. Even if the signal wasn't lost, the video seemed to be too long to upload ("the video can't be uploaded" error) because it took so long to start the video outside, run through the lobby, and go up the elevator 29 floors. We...
  7. sd1111

    An increase in disabled GBP listings?

    Over the last couple of weeks, I am seeing increased small business chatter about disabled (not suspended) Google Business Profile listings. Social posts about it, messages, and help requests at a level I've never seen before. I am not seeing any reporting on an increase in disabled listings...
  8. sd1111

    How long does a GBP appeal take after submitting relevant evidence to the appeal form?

    If it helps, I'm at 10 days on a disabled listing appeal right now with no response yet.
  9. sd1111

    Are keywords in customer reviews a ranking factor for Local SEO?

    I like this "our favorite reviews say" prompt! I might be borrowing that ;)
  10. sd1111

    GBP knowledge panel not showing on Branded search

    Thank you for the replies and ideas! I appreciate it.
  11. sd1111

    GBP knowledge panel not showing on Branded search

    I'm stumped and hope someone has some advice! This SAB has a pretty unique business name, but her Google Business info does not show on a branded search (searching for exactly what the business name is). Instead, we see a link for "See results about [Business Name]" and have to click to see...
  12. sd1111

    NEW Insights from Apple Business Connect support on why businesses get marked "permanently closed" on Apple Maps

    Thank you for this information, @ElizabethRule (and the link @JeffClevelandTN)! Seems like a bit of a head scratcher to me to mark a business as "Permanently closed" just because they don't list their hours on their website. :unsure: But at least we have a bit of insight into fixing it now.
  13. sd1111

    Apple listing marked "Permanently Closed" despite being claimed and verified

    @JeffClevelandTN Thank you for such a thorough review and analysis of this problem! I had no idea about all the duplicate listings. We have been using SEMRush's Listing Management product for several months (since an address change), but I wonder if that has caused more harm than good? *As an...
  14. sd1111

    Apple listing marked "Permanently Closed" despite being claimed and verified

    One of my clients has been having big issues with their Apple Maps listing, despite it being claimed and Verified in Apple Business Connect. The business was marked Permanently Closed, and they are getting panicked calls from customers who think they won't get their wedding dresses. I also...
  15. sd1111

    New location of established business - GBP not ranking well

    The new GBP could also be in a much more competitive geographical area than the original. Could be worth doing some competitive research there.

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