Recent content by StephanieNewton

Thanks, @whitespark! Hopefully that answers your question @mandeepb but feel free to pop me a message if you have any more BrightLocal questions. You can also contact someone from our Customer Success team to set up a chat, here.

Hi everyone! Just a heads up that we have investigated this and found a suspected bug in the tool. We've created a thread on Twitter with a bit more info, here: . I'll also aim to post on here once this has been resolved and/or if any new learnings emerge.

Hi Bernhard, thanks for asking! We definitely want to provide non-US agencies with this platform too, which is why we'll be rolling out the Directory for UK, Australia, and Canada-based agencies later this year. We don't yet have plans for the Agency Directory to operate across all of Europe...

Hey all! Just a heads up that my colleague Rosie (Local RankFlux wiz) has put together a blog breaking down some of the data that we saw last week if anyone's interested :) Are We Experiencing a Local Algorithm Update? [Local RankFlux Data - February 2021] - BrightLocal

Hey Mike, we actually shared some information about this switch at the end of last year, as we now use Foursquare. Hopefully this answers your questions: Say Hello to Faster Data Aggregator Submissions with Foursquare. Feel free to pop me a message too if you do want to speak about working with...

Hi Kristin, I'm so sorry to hear you've been disappointed by BrightLocal. We do endeavour to respond to support messages as soon as possible and provide all our customers with value, so thank you for flagging these issues so we can work to resolve them. I've just had a look on our system to...

Hey, glad you like it – thanks @djbaxter!

Hey Barry! We're currently still sifting through the data but, from what we can see, it looks like the bug was with Google rather than Local RankFlux. It seems that rankings did drop for many people, they just shifted right back the next day (causing the even higher flux). We'll aim to share any...

Hey, @sixthcitysarah! More and more, citations are seen as something to serve the customer rather than local SEO rankings, so primarily you'll want to get found on any sites your clients' customers would be present on. For this, I'd recommend using a free tool such as our Local Listings Health...

Hey, I'm searching in the UK from Chrome and the three-pack is showing fine for me! What queries have you used? (To see if I can recreate). Maybe worth using a tool like Local Search Results Checker, too, to see if this is happening in locations outside of your area?

Hey @Gsmithmike, you might want to check out our Local Search Results Checker. It lets you search from differing proximities and get up-to-date search results: Local Search Results Checker - Google Results Checker Tool.

Hi @jvinasco, GMB suspensions can be a real pain! I'd highly recommend cross-referencing the steps you've taken against this article by GMB Product Expert Ben Fisher. Suspensions can be triggered by things out of your control, or can result from minor issues you wouldn't think twice about. Ben...

Oops, not enough coffee this AM clearly! Here's the right link to listen to Jason's episode now.

Hey everyone, I'm sure you've all seen by now that BrightLocal has launched its own podcast, Adventures in Local Marketing. I just wanted to share our latest episode with you all here as it features none other than Sterling Sky's Jason Brown! In this episode Jason discusses the dangers of GMB...

Thank you for the mention, @Colan Nielsen! @Chrisite I work for BrightLocal and am happy to chat about your needs and what might work for you if you fancy. Feel free to pop me a message if you like :D