Recent content by SusaW

Hello everybody! Our client, a personal injury and family law attorney, has been receiving multiple 1-star reviews that are very likely fake. He has been reporting them to Google, but the spamming won't stop. He has also told me he suspects this to be a campaign from an opposing party and is in...

Thank you! I've posted it here: https://localsearchforum.com/threads/gbp-keeps-getting-disabled-for-differing-reasons-at-my-wits-end.62174/

Thanks a lot, have just posted (again) in the Community Forum, will send you the link!

Thanks - I would have never have considered it an "irrelevant legal term," since it's part of the name...? But it's certainly worth a consideration,

Hi everybody, I hope you can help, because I am not quite sure what to do anymore! Our client had his GBP disabled because the business supposedly did not exist. He appealed the decision but was rejected. That's when we took over. It turned out he had not submitted to prober documentation, so...

In this context, has anyone ever found concrete reasons why completely legit reviews might disappear? I assume they don't have an "expiration" date...? I keep researching, but only find very vague info... https://support.google.com/business/thread/256388365/genuine-reviews-keep-on-disappearing?hl=en

Hi everybody, we have a client with several locations, one of them in Tampa. We have "enhanced" the names for their GBPs with [law firm name], Personal Injury Attorney [location] This has usually not been a big problem (as far as changes through Google were concerned), but during the recent...

We have a new client who, so far, has not specified any particular business hours on their GBP. They are, technically, not operating locally but internationally, since they organize tours to Europe. Their actual hours are: Mon 10:00 am - 6:00 pm Tue 10:00 am - 6:00 pm Wed 10:00 am - 6:00 pm...

Hey everybody! What do you consider Best Practices re. the consistency across the GBP, its Landing Page, and the Structured Data there? Thanks in adviance! Does the Structured Data on the GBP landing pages need to match the GBP info or the info on the website (or both?) Should the company name...

That's the thing... I did not receive any. Would it go to the manager account, or the owner account only?

Hey everyone! I have created several practitioner profiles for the attorneys of our client, a law firm. They have all been created the same way, but one of them got suspended right away. I cannot find any reason for this, so I have been trying to appeal the suspension via the provided support...