Recent content by Tony Wang

@keyserholiday can't wait to see it!

Yeah, spammy and scammy. Unfortunately it's all over the place in the home services industries. Check out garage door repair.

Ha, guess I missed that. I'm pretty sure I've never seen it before, but maybe I'm just getting old :-(

Just saw this for the first time and can't repeat it, so may be an experiment. I saw, from the top of page downards: LSA, 2 Ads, AIO, local pack, 2 organic listings, 2 ads, 7 organic listings. Wow, ranking 3-9 organic now puts you at the very bottom of a pretty long page!

One of the more common changes is for hvac, changing between heating and ac repair each season. I've done it many times in the past, but I have to admit, I now hesitate greatly. I'd be curious to hear of any uptick in suspensions like this.

Can you provide more details? Are these all businesses with actual physical offices where customers can visit? Painters, for example, are typically service area businesses with no actual storefront, which means they should hide the address. As for 5 locations, are they separately...

Microsoft is a quick and nimble company, and highly committed to great customer experience. They will have everything sorted out in no time. :ROFLMAO:

Some folks have had success avoiding the video verification thing by NOT creating a new GBP until: 1) Get website established, 2) Give Analytics and Search Console accounts ownership using the email you want to use as GBP owner, 3) Create citations on major platforms, such as Yelp, FB, 4) wait a...

@acharlton I've never seen this so I don't have anything to add. But I am curious, how are you able to tell with such certainty that it was CTR manipulation?

Is Google now checking for any possible relationship to a business? I left a review for a business I used, that is also a client of mine. I tried using two different personal accounts, both were filtered. The only connection those accounts had were that emails are forwarded or used as account...

Not a deal breaker, but definitely a red flag. Talking with them should give you a good feel for how they operate the business. I would also bring the reviews up specifically, and talk about how important that is, maybe even ask why they got those negative reviews. That alone could tell you a...

A few quick searches and I see you ranking above your old partner. What are your most important kw's? And how far away are you testing? Looks like a lot of competition in that area. Also, are you actually getting a decent amount of business? Especially compared to your partner? Since your right...

If you're being filtered it means the other guy is outranking you. Your GBP might be stronger, but how about your website? And for reviews, it's not just more total, but more consistent reviews, especially recently.

I was speaking to his specific situation. What you're referring to is, for example, franchise owners that have assigned regions. If you own one SAB plumbing company, you can't go add another SAB location in the next town if it's the same business. My understanding is that you could add another...

You can't have two SAB listings so close to each other, and 15 miles is definitely too close. You can build out pages on your website that are targeted at services you provide in that town. If you do that well, you can rank organically, though not in the local pack.