Recent content by Tony Wang

  1. Tony Wang

    We reduced GBP Hours and organic rankings fell to page 2 or am I speculating

    We need more info to understand what's going on. It's well known that GBP hours can affect rankings, but only during the time of actual search. So if you're closed when I'm searching and your competitors are open, they're more likely to show up. But if I search when both of you are open, hours...
  2. Tony Wang

    Lead Resellers Creating Fake GBPs and Flooding Map Pack!

    Definitely nail these guys, they multiply like roaches. Interestingly, Elite Hillsboro, when I clicked their website it took me to yourhelper.org, but to my own city, which is nowhere near Oregon. Hey, at least they're doing us a favor by telling us they're lead gen right on the website...
  3. Tony Wang

    Profile Suspended

    I don't recall anything special, just requested reviews be transferred. But from the reply you posted, seems like they're still thinking you want to do something with the suspended profile. Maybe just focus on the new profile and request reviews from xxx profile be transferred. I assume you...
  4. Tony Wang

    Profile Suspended

    I had a similar situation a couple years ago, profile was suspended and appeals were denied. A product expert on the help forum looked into it and suggested starting a new profile, then ask Google for reviews to be transferred from the suspended listing, and that worked.
  5. Tony Wang

    Before and After Results Of Removing The "Located In" Feature On A GMB Profile.

    So how did you get it removed, any tips?
  6. Tony Wang

    Old GBP was suspended due to policy violation

    Google gave you the reason, policy violation. You'll need to ensure the profile is in FULL compliance. Yes, that covers a lot, but if you provide more details we might be able to give more specific advice. What type of business is it (category)? Is it a service area business or brick and...
  7. Tony Wang

    Profile Suspended

    This was a known bug for SAB's. If you move locations it still keeps your original address in the system. That's why you're still ranking in the old location. The approach of trying to verify with the address shown was certainly not going to work without signage. The best approach would have...
  8. Tony Wang

    Google Business Profile Page Suspended for Google Voice?

    I wouldn't assume the Voice number is the issue for the second suspension (although I might stop using it for any outgoing calls, just to be safe). More likely is that you're a Service Area Business/hidden address. These are often not set up correctly, and even when they are, Google views them...
  9. Tony Wang

    Owner actions = ranking, what? Did I miss a new case study??

    Well, it must be true if it's on the internet :)
  10. Tony Wang

    Correct Process to Address Keyword Stuffed Competitor Business Name

    You can report using the google redressal form: https://support.google.com/business/contact/business_redressal_form You can also have users "suggest an edit" directly on the maps. A trusted google account usually carries more weight with these edits. On the other hand, if the competitor shares...
  11. Tony Wang

    Now an offiial automated message from Google about GBP?

    @garrisonagency nice catch, never saw that "Post to your profile on your behalf"
  12. Tony Wang

    Verifying Doctor's Profile

    If you want the Dr's name on the GBP, and assuming he's the only Dr, you could add his name to the GBP listing. For example, AAA Health Clinic: Dr. John Doe. Or, you can leave the original clinic name and create a separate "practitioner listing" with only John Doe, MD as the title (not sure if...
  13. Tony Wang

    TMJ/sleep apnea office - Temporary move

    Thanks @ElizabethRule . This temp situation should only last 6 months or so, and I don't think the business is willing to add signage, etc for such a short time. They floated the idea of leaving the old address on GBP; what do you think would happen if Google figures it out? I can't imagine...
  14. Tony Wang

    Suspended Conundrum

    You may need to post on the Google help forum and hope an expert can help get a reconsideration. but I'm curious as to why you went SAB if you have a commercial space? Assuming you have good reasons for wanting to stick with the SAB/home address, is that address the actual, legal business...
  15. Tony Wang

    Holiday hours = Temporarily Closed?

    If it's closed only for 10 days, I would definitely use the special days setting instead of marking temporarily closed. From a user perspective, "temporary" is very indeterminate and casts uncertainty; are they really coming back? When? But knowing it's only closed for x-days lets me know...

Login / Register

Already a member?   LOG IN
Not a member yet?   REGISTER
Back
Top Bottom