If you're being filtered it means the other guy is outranking you. Your GBP might be stronger, but how about your website? And for reviews, it's not just more total, but more consistent reviews, especially recently.
I was speaking to his specific situation. What you're referring to is, for example, franchise owners that have assigned regions. If you own one SAB plumbing company, you can't go add another SAB location in the next town if it's the same business. My understanding is that you could add another...
You can't have two SAB listings so close to each other, and 15 miles is definitely too close.
You can build out pages on your website that are targeted at services you provide in that town. If you do that well, you can rank organically, though not in the local pack.
I have a general dentist that also has a separate practice only for sleep apnea & TMJ. The two offices are at separate locations. He is planning to move to a new location and bring both to the same new office, while keeping the business practices separate.
Independent Sleep and TMJ practices...
I just searched and there are, indeed, two listings, the old and new. Are you sure you didn't create a new one by accident? If it was just an address update, shouldn't be two listings. Perhaps somehow Google's system created a new one?
I agree with @JS Girard, doesn't seem like a slight name change would affect age, more likely it raises a suspicious flag. I have no evidence to back that up.
I've also seen questions recently on two restaurants I manage. All from the same "People are asking" profile. The last time I noticed those anonymous questions was during Covid (What kind of Covid protocols are you taking?) That makes me think it's Google, as per @keyserholiday
A more realistic scenario for some businesses setting their hours to 24/7 would be someone leaving a negative review because they weren't actually open. But that is extremely unlikely for your industry, no one would call a photographer at 11pm and expect an answer.
But it's also unlikely that...
@whitespark yes that's true. But I wasn't clear; what I meant to say was that location wouldn't be a factor of inaccuracy for LocalFalcon results because each grid point represents a search from that particular point. The location of the business address is only used for the center of the grid...
@whitespark the factors you mention are true, but I think grid trackers like Localfalcon set the location to be at each respective grid point, that's the reason for the grid. So location would not be a factor in that case.
Service areas don't matter. I doubt office space matters, either. Vehicle might only matter if you had a vehicle wrap that was branded to one business.
Separate utility bills would definitely help; if you can put cell phones under two different business names that would be good.
You just need...
If there are more than 3 competitors that are physically located in El Cajon, I think it's very unlikely you'll get into the 3 pack for "junk removal El Cajon". Same holds for any other city outside of your actual address.
You could do better with "near me" terms if you are near the border and...
Just want to emphasize that you may have to be VERY persistent with some of them. They're in business to make money off of your listing. Even if you actually have an account with them, they're going to resist.
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