Recent content by Tony Wang

Client has 2 distinct businesses, general dentist office and TMJ office, separate locations. Both are moving to a new combined location next year, but the TMJ office has to move into the current dentist office for about 6 months. Seems like it may be a headache because there won't be any...

That GBP insight show that you're profile is showing up for those search queries. Which means that when people are searching for the competitor's name, your profile is showing up more frequently. Sounds like your SEO is working!

Yeah, I noticed it last week, too. A little unnerving at first, but then figured it was just a bug. Otherwise, that message about "no other places" doesn't make sense, they should just not have any clickable arrow at all.

@keyserholiday can't wait to see it!

Yeah, spammy and scammy. Unfortunately it's all over the place in the home services industries. Check out garage door repair.

Ha, guess I missed that. I'm pretty sure I've never seen it before, but maybe I'm just getting old :-(

Just saw this for the first time and can't repeat it, so may be an experiment. I saw, from the top of page downards: LSA, 2 Ads, AIO, local pack, 2 organic listings, 2 ads, 7 organic listings. Wow, ranking 3-9 organic now puts you at the very bottom of a pretty long page!

One of the more common changes is for hvac, changing between heating and ac repair each season. I've done it many times in the past, but I have to admit, I now hesitate greatly. I'd be curious to hear of any uptick in suspensions like this.

Can you provide more details? Are these all businesses with actual physical offices where customers can visit? Painters, for example, are typically service area businesses with no actual storefront, which means they should hide the address. As for 5 locations, are they separately...

Microsoft is a quick and nimble company, and highly committed to great customer experience. They will have everything sorted out in no time. :ROFLMAO:

Some folks have had success avoiding the video verification thing by NOT creating a new GBP until: 1) Get website established, 2) Give Analytics and Search Console accounts ownership using the email you want to use as GBP owner, 3) Create citations on major platforms, such as Yelp, FB, 4) wait a...

@acharlton I've never seen this so I don't have anything to add. But I am curious, how are you able to tell with such certainty that it was CTR manipulation?

Is Google now checking for any possible relationship to a business? I left a review for a business I used, that is also a client of mine. I tried using two different personal accounts, both were filtered. The only connection those accounts had were that emails are forwarded or used as account...

Not a deal breaker, but definitely a red flag. Talking with them should give you a good feel for how they operate the business. I would also bring the reviews up specifically, and talk about how important that is, maybe even ask why they got those negative reviews. That alone could tell you a...

A few quick searches and I see you ranking above your old partner. What are your most important kw's? And how far away are you testing? Looks like a lot of competition in that area. Also, are you actually getting a decent amount of business? Especially compared to your partner? Since your right...