Recent content by Tyson LinkNow

Hello, A bit of a frustrating issue. I have a client who has a former marketing company who is essentially holding the GMB listing hostage. When he calls the company to release his listing, they tell him that they do not have access and can't do anything. However, when we request access they...

Update for anyone else having this issue: it appears to have been resolved on my end, and I have been receiving the access request emails over the last few days.

It's working on my end too! Thanks for the update @Colan Nielsen

This is amazing. We have several clients who have complained about similar calls, it's interesting to see what these companies are saying on the line.

Hello again! For the last 2 days I have noticed that I do not receive email notifications when people request access to the Google My Business listings I manage. Typically, I receive email notifications saying "__________ has requested access to __________" and I am given the option to either...

Hello, I have encountered an issue on a few listings that I manage. The listings were suspended, but after appealing the suspension they were reinstated with re-verification required. When I log in and try to re-verify by clicking "send text" for phone verification, it instantly suspends the...

I am using an agency account. What made me think the page was unverified was that when I look at the listing on maps it has the option to "claim this business" which typically only shows up on unclaimed listings. My only theory is that the page might be claimed but with a soft suspension...

Hello, There is an unclaimed listing that I am trying to claim, however, whenever I go through the "claim this business" steps, it brings me to a screen I have never seen before. It says the listing has already been claimed and I can either request access or continue. When I try to continue, it...

Thanks for the reply! From what we noticed, most of the edits are reverting after a little while. Sometimes it is after an hour or so, sometimes it is the next day. I will DM you with some specific cases.

Hello, The last few days I have noticed that some of the GMB listings that I manage have not been saving edits properly. Changes to things such as hours, website URL, and categories are reverting to their old information even after we change them several times. Is anyone else experiencing this...

Hello, I work for a company that provides websites as well as online marketing. We have some clients who want to have a mailing address, such as a PO Box, on their website. We do not use these addresses for our GMB pages, but will include them on the websites as "Googleoff tag" text. We have...

Hey, Thanks for the reply! I have attached screenshots of what I see before and after I click "Finish Up". When I click "publish" it just gives me and error and nothing on the page changes. Thanks again

Hello, I was in the process of requesting access and claiming a storefront GMB listing. We requested access and send the postcard to claim, so the listing should be in PIN PENDING status. However, after a few days the listing is now saying "[business name] is ready to share with customers on...

Hello, I work for a company that uses an Agency account to manage our client's GMB pages due to the high volume of listings we have. We have noticed that we are unable to use the messaging/"get a quote" feature on listings that are inside this agency account, however, if we migrate these...