Tyson LinkNow

Member
Joined
Aug 2, 2019
Messages
14
Reaction score
2
Hello again!

For the last 2 days I have noticed that I do not receive email notifications when people request access to the Google My Business listings I manage. Typically, I receive email notifications saying "__________ has requested access to __________" and I am given the option to either reject or deny this access. However, for the last 2 days I have not been receiving these emails. In order to test this, I requested access to a listing I already have access to from a different account, and I still did not receive the email request.

Has anyone else noticed or experienced this issue? Because of the number of GMB's that my company manages, we rely on being able to request access and approve/deny these requests quickly, so not getting any notification is alarming. Also, I have not changed any of my notification settings in my account so that shouldn't be the issue.

Thanks!
 
Joined
Oct 17, 2018
Messages
120
Reaction score
118
We have this exact issue. Sometimes our clients have control of their listing and we send through the access request email and have them accept it (much easier for some of these people to click an email in their inbox than go to their GMB Dashboard and send an invite), and nobody we have worked with today has received the email when we've sent the request.

Definitely not just a "you" issue. Not sure what is causing it though; could be related to all the other little bugs Google has had with the Users on GMB lately.
 

freerunr

Member
Joined
Feb 7, 2013
Messages
115
Reaction score
43
Same here. Without doing a statistical analysis, I'd guess that we see a handful of such requests per day with how many listings we have access to. But by my record, the last email notification specifically for access requests was received on 10/14/19 (this does not count invites to grant us access, confirmations of us requesting access to a listing we don't have access to, or notifications about new users being given access).

The timing of this is ironic in light of this thread I started last month: Turn off access request notifications? - Local Search Forum. I wasn't looking to turn off the notifications for everyone! :oops:
 

Tyson LinkNow

Member
Joined
Aug 2, 2019
Messages
14
Reaction score
2
Update for anyone else having this issue: it appears to have been resolved on my end, and I have been receiving the access request emails over the last few days.
 

freerunr

Member
Joined
Feb 7, 2013
Messages
115
Reaction score
43
Once again, same here. The switch must've been turned back on in Mountain View 😋
 

freerunr

Member
Joined
Feb 7, 2013
Messages
115
Reaction score
43
Old thread here, but same issue is happening once again. Without looking too deeply, the most recent email of this nature I've seen was on 11/30/20. We have all notification settings turned on in our agency account. Curious if anyone else is experiencing this once again.
 
Similar threads
Thread starter Title Forum Replies Date
Toby 39 Celsius Time to receive GMB verification postcard? Google My Business & Google Maps 8
Oliver Keates I am not receiving GMB verification postcards Google My Business & Google Maps 2
Andy Eads GMB Business Claiming Can't receive mail Google My Business & Google Maps 4
S Not Receiving confirmation email - Google Outage Contact Us Messages 1
S Not Receiving confirmation email Contact Us Messages 0
M Google My Business has been 5 months, no verification code has been received Help & Support for Google Local 3
M Haven't received the code over a month? Google My Business & Google Maps 4
U Receiving reviews, reviews showing but review count not changing Local Reviews 0
sixthcitysarah Has anyone received Google Ads credits yet? Paid Search and Local Service Ads 23
Nikki Stine Not receiving postcard verification for Realtor service-area listing Google My Business & Google Maps 5
P Shipping and Receiving Address Local Search 5
E Received too many reviews at once, aggregrate rating now longer shows on SERP Local Reviews 3
Tim Colling Can a "Brand" page receive Google reviews? Local Search 6
grasshoppersean is therea limit on how many reviews received Local Reviews 20
greenworld_ GMB Products Image Size Google My Business & Google Maps 0
W Is it possible to remove reviews on GMB? Local Reviews 4
Jen Currier Would you set up an Architect client with a Hybrid/SAB GMB listing if the location was residential? Service Area Businesses 2
jross Incomplete GMB Listing Error? Google My Business & Google Maps 3
Jen Currier Is there any advantage, besides a single sign in, to having all clients connected to our GMB account? Google My Business & Google Maps 3
R GMB star rating popup on mobile Local Reviews 4
Annika Neudecker Mysteriously vanishing GMB listings Google My Business & Google Maps 5
A Listing suspended due to account manager spamming? Google advise to create new GMB Local Search 13
chrism Local Competitor Keyword Stuffing/Similar Words In GMB Spam on Google 2
L How to reset the address that has been hidden on GMB, if they move locations? Local Search 1
S How to remove a GMB from maps of a previous owner who ran 3 businesses from the same address Google My Business & Google Maps 6
valentinb13 GMB uses residential address—but client wants to use PO Box for other citations... Citations 3
NickB-Tampa Should all the phone numbers on the landing page to our GMB listing be included in the structured data? Google My Business & Google Maps 2
FriarTuck00 Question Regarding GMB Listings and Phone Numbers Multi-Location Issues 3
Nikki Stine GMB for Gun Shop pulls in 'FFL Transfer Fee' pricing from a Facebook Post. Is this normal? NAP, Categories, Dashboard Data 4
D GMB showing 2 Review sections at Zero Google My Business & Google Maps 0
K GMB Adding Old Business Name & Putting True Name in Parathesis Only In English Browser Google My Business & Google Maps 1
Professor M Is Google thinking of adding payment capabilities to GMB listings/website? Google My Business & Google Maps 2
Jeffrey Marking GMB as moved Moving or Name Changes 6
B Compare/Contrast different GMB location's data? Google My Business & Google Maps 4
C Changing website on GMB listing seems to have caused massive a loss of traffic :( Moving or Name Changes 1
B GMB listing missing from search, dashboard and GSC. Yikes!!! Help & Support for Google Local 3
D Backlinking for GMB Local Search 1
Koray Tuğberk GÜBÜR Two Different Business Places at the Same Address: Should I Add Them to GMB? Local Search 1
Scott ClientClicks How to get GMB to show social media icons in knowledge panel? Google My Business & Google Maps 4
Fran GMB Suspension Contact Us Messages 3
Fran GMB Suspension Google My Business & Google Maps 2
accessted Local Falcon GMB Question Service Area Businesses 2
J Wrong GMB Listing Appearing when Searching for Physician by Name Google My Business & Google Maps 4
annatindal GMB Customer Uploaded Photos Question All Things Google My Business [PRIVATE] (LocalU) 2
nathangdavidson Anyone noticed Website fields not being updated in GMB, even though approved? Google My Business & Google Maps 5
jpayne7 Business Moved Before GMB Verification (Postcard is Being Sent to Old Location) Moving or Name Changes 7
Wary Goose GMB Messaging now enabled by default for new locations? Google News: Important Changes & Features 1
david.victor GMB Q&A vs your website's FAQ - Best Practices? Google My Business & Google Maps 5
MatGee Adding Make Appointment Button to GMB Google My Business & Google Maps 1
Caroline GMB headline photo won't change NAP, Categories, Dashboard Data 8

Similar threads

Login / Register

Already a member?   LOG IN
Not a member yet?   REGISTER

Most UpVoted Answers

LocalU Podcasts

  Promoted Posts

New advertising option: A review of your product or service posted by a Sterling Sky employee. This will also be shared on the Sterling Sky & LSF Twitter accounts, our Facebook group, LinkedIn, and both newsletters. More...
Google Product Exert


Top Bottom