Recent content by wardchristianj

Great question, Dillon, and the responses are great here as well. I want to try to see if I understand the question fully, though, as it seems like there are really two different questions stitched together. Question 1: "How many citations are really worth the time to complete?" Question 2...

Allow me to hop in and continue the admittedly biased reviews. :) Ben, it's a great question and I think, despite having competing businesses or points of view, both Darren and Phil are providing genuine responses. I currently am responsible for the Partnerships group at Yext that has roughly...

Alright! I'm on it. To make this easier, would each of you that wants the demo and to join the conference call email me at christian@yext.com, and I'll get it all set up? I think I can throw about 25 people on a join.me, so we can start there. Thanks!

Everyone, Sorry I haven't jumped in from the Yext side yet. These are all great questions, and frankly, they are exactly the questions we have been asking ourselves very critically over the last 2 years as we developed Xone, our mobile engagement platform powered by beacons. While I want to...

Eric, great post and great topic. I can't tell you all how excited I am to see Local Search Forum leading the charge in discussing beacons, their capabilities, their flaws, and the opportunities they present. "Local" is about to get a whole lot more interesting in the coming months as the...

Joshua, would be great to connect at some point. May not be able to make you a "fan" of Yext, but it would be great to understand some of your perspective on our service as well as where you think we could improve. We can always do better and I particularly love this forum and what Linda has...

Yes, Definitely! Vivien is the right person to be working with on this. While we don't control Google, (no one does), our team can and should help with diagnosing the situation and trying to solve this. Please reach out to her, and you've got my email too. Happy to help, and keep me posted...

Hi, Doug. Jumping in here from Yext. We already submit your data to Factual and a bunch of other places that the Data Aggregators themselves use as source data, so we should talk and figure out what is going on here. Do you mind emailing me at christian@yext.com and I'll get our Account...

Greetings! Thanks for reaching out about this, we're happy to provide some insight. Many times customers will have access to a Yext dashboard through a paid subscription that they have with a partner of the service. It appears that is what is happening here, your email address is set up to...

Agreed. Scott, feel free to shoot me a note at christian at yext.com and we can cover all the pricing and partnership rates that we provide professionals. We should also discuss your point #2 above about aggregators, as we don't "miss" this, we handle it from a very specific point of view which...

Everyone, This thread is a classic story of just how hard all of our jobs are in the local data space. All of the classic novel elements are in our story. We have the opening scene where our protagonist, the SMB, and their ever present digital marketing expert companion (Samwise Gamgee)...

Excellent post, Greg. Couldn't agree more. Particularly with how fast Local data is changing and the number of sources (good and bad) that are now clouding up the ecosystem, it's not only having the right tools for the job, but also having the skill to apply them properly to each situation...

It is good to see that Google is responding to the inquiries on this issue. More so, I am glad that the information they are providing as to why they are "un-verifying" listings gives professionals the signals they need to stay ahead of this. To put this in perspective, while I know it's...

Matt, Sorry for not getting back sooner to you (I was traveling). We shouldn't be slower for any reason and I am forwarding to our service team immediately and they will reach out to address this. On the Yelp issue, I will also look into this and might need to discuss more detail with you so i...

Russ, Thanks for the feedback. I am glad that the actual suppression (which is the hardest part and most important part) is working very well for you. In regards to your complaints section, I'd say those points are great feedback for us to work on from a product or tool perspective and I?m...