Recent content by Zhivko

And we just stopped receiving notifications for messages. Until last week, we used to receive an email every time someone started a conversation on GMB chat. Then this stopped and it doesn't work ever since. The setting is turned on. The email still has managing rights. It just doesn't work.

First time I see it.

I think Google has no clue what they are doing and this is just something random. :) What does the GMB statistics show? More calls? More requests for directions? Is the spike caused by just some of your listings or they all exploded?

The icon doesn't show when I try to replicate the search.

I always use mydomain.com/category/service/ where "category" could be anything that the services have in common. - It is much more user-friendly; - It makes it very easy to monitor the traffic to all pages within a category in Google Analytics; - It allows me to add one more relevant search...

I will have to do it manually, as there is no such (reliable) service for my local market. But, yeah, spending a few hours building citations isn't that bad. I think it would be worth it.

@raellovepie The listing shows if I type in Google the exact name of the listing plus the address like this: "Dental clinic [practice name] str. Example Street, 5, 9000, Varna". @Cherie Dickey So I just need to think of a good way to explain to my employer that I've done everything right and...

A business with two locations in the same city. First is downtown, second is in a mall. For more than a year the business had one listing, where the address was for the downtown practice. About 5 months ago, I created a new listing for the second practice, in the mall. Now, it's been 5 months...

I would say that it depends on the service. If it is one where people cannot make a decision quickly and normally do a lot of research in advance, then a video makes total sense. Also, I can imagine that video testimonials would attract clicks if they can make it to page 1 in Google SERP. @Yan...

It took 4 months. Unfortunately, I was assigned other tasks which took all of my time and at some point I stopped looking at this regularly. I cannot say if it happened soon after we published a location page. I did ask all employees to "check in" on the profile when they are there. Later...

Uh, I think you're right. We used to dominate page one for some searches. Ugh...

Anything new on the topic? A client of mine dropped like a rock. He lost 34% of his positions, according to SEMrush. I've been working on this site for 2 years. It went from 700 positions on page one, to 3500 ONLY AND BY NOTHINGE ELSE but blogging regularly. We publish 3 articles per month of...

A quick update - about a month and a half later, GSC shows 1000 fewer URLs. There were 4000, now there are 3000. For now, I am willing to believe that what I did works. It just takes time.

All of this stuff still works. There, I said it. I feel much better now. : )

I can confirm, a GMB listing causes traffic to drop. People just rarely click on the link to the site. They find all the information they need right there in the GMB. I wish GMB Insights showed us more detailed and accurate information so we can actually be sure of this.