7 legitimate class-attendee reviews removed, repost blocked, every official channel exhausted. What's actually working for July-wave escalations?

[dolson]

Local GBP coach here. On 07/22/2026, seven attendees of my live training class left genuine Google reviews. All seven were removed shortly after. They don't show in incognito, on Maps, or in Search, so it's a true removal, not the dashboard display bug. The profile has never been suspended and the reviews are clean: no links, no profanity, first-hand experience only. I have all seven saved with reviewer names, dates, and full text.

Here's everything I've done, in order:

1. A support agent tried to help one reviewer repost his review and told him he was unable to. To me that says reviews are paused on the profile, which matches Google's July 3 statement about "temporarily pausing reviews."
2. July 29: filed support case 7-2182000041208 through the gethelp "review missing" flow with complete documentation (names, dates, full review text, my owner responses).
3. August 4: got the automated "you've recently contacted us for the same Business Profile" reply and the case was closed as a duplicate of an unrelated ticket. It was never reviewed on its merits.
4. Replied twice on the same email thread requesting a human case manager, citing Google's July 3 commitment to "restore any reviews that were incorrectly removed." No human response.
5. Posted my own thread in the GBP Help Community with documentation of the reviews. The only reply I received pointed me to the Reviews Management Tool, which I checked thoroughly: it only reports inappropriate reviews FOR removal and checks the status of those reports. There is no missing-review or reinstatement option in it. No Product Expert engagement since.

For context, this profile has had 40+ legitimate reviews removed over the years and roughly 70% were reinstated after human review, so the filter has a long false-positive history here.

So both official channels are now dead ends: email support loops back to the duplicate bot, and the community thread got one well-meaning but inapplicable answer. Is anyone here getting missing-review cases from the July wave in front of an actual human at Google right now, and if so, through what path? I'll gladly share the full documentation package. Any direction would be appreciated.