Title: Accidentally deleted my ORIGINAL verified Business Profile (40 reviews) - support case closed without resolution
Hi everyone,
I own a construction company in Los Angeles. On 10/26/2026 I accidentally deleted my original, verified Google Business Profile (40 reviews). I meant to delete a duplicate listing and removed the original instead.
What I have done so far:
- Submitted a request through the Business Profile help form (case [1-3990000041666]) and emailed support with the Reference ID and FID of the deleted profile.
- Two days later I received an automated satisfaction survey, meaning the case was marked closed, but no human replied and the profile was not restored.
- I answered the survey as not resolved, submitted a new help form referencing the closed case, and posted an update in the Google Business Profile community thread.
- I have NOT verified the new duplicate listing, because I want the original back.
Questions:
1. Has anyone gotten a profile restored after deleting it by mistake? How long did it take?
2. What wording or evidence worked best in the request (restore / undelete)?
3. If Google refuses to restore it, is verifying the new profile the best way to get the 40 reviews moved over, and has that worked for anyone?
4. Is there a way to escalate a closed case?
I still have the Business Profile Reference ID, FID, and review notification emails. Any advice is appreciated. Thank you!
Hi everyone,
I own a construction company in Los Angeles. On 10/26/2026 I accidentally deleted my original, verified Google Business Profile (40 reviews). I meant to delete a duplicate listing and removed the original instead.
What I have done so far:
- Submitted a request through the Business Profile help form (case [1-3990000041666]) and emailed support with the Reference ID and FID of the deleted profile.
- Two days later I received an automated satisfaction survey, meaning the case was marked closed, but no human replied and the profile was not restored.
- I answered the survey as not resolved, submitted a new help form referencing the closed case, and posted an update in the Google Business Profile community thread.
- I have NOT verified the new duplicate listing, because I want the original back.
Questions:
1. Has anyone gotten a profile restored after deleting it by mistake? How long did it take?
2. What wording or evidence worked best in the request (restore / undelete)?
3. If Google refuses to restore it, is verifying the new profile the best way to get the 40 reviews moved over, and has that worked for anyone?
4. Is there a way to escalate a closed case?
I still have the Business Profile Reference ID, FID, and review notification emails. Any advice is appreciated. Thank you!
