Corporate GBP Profile NAP Field: Local Phone or Corporate Phone?

[leigh.trask]

Hi Team,

I have a client who currently has 300+ GBP Profiles for their agents.

Corporate would prefer to use a corporate number rather than a local number, but of course, if Google calls to verify and it's going to a call center rather than the specific agent identified on the profile, they could suspend due to it not being their office.

What would you suggest we do?

I'm thinking that Call Whispering solution could work, but wanted to get your thoughts!

I believe Marriot and Meineke use a call tracking solution that helps field the calls to the correct agent even though the user calls the corporate number. It's geo-locating the user -- I believe.

Let me know your thoughts!

Best,
Leigh

 

[Rand_dd]

Yeah, corporate number can be tricky with GBP verification. Call Whispering solution sounds like a good idea! Have you looked into specific call tracking solutions that can make it work?