GBP Name Changes by Third Parties

[ceeze]

I have a client whose law firm name keeps being changed for 4 locations either by google or by a competitor. for each location they are registered within the county for the fictitious business name aka DBA. This is their public-facing name. Over the last two weeks these 4 locations have reverted back 3-4 times each. Firm Name is: <law partners' names> Injury Lawyers. Google/competitor keeps updating it to <law partners' names> , e.g. Smith Smith. Has anyone else seen this?
- Would activating Whitespark's service to prevent public changes to profile help?
- Any risk of profile suspension with our changing it back to the DBA name repeatedly?
-Has anyone ever had a client's profile suspended with the use of Brightlocal or Whitespark's auto-correct services for any Google/user changes to your GBP?

I know it's a lot of questions but would appreciate anyone sharing their experience. Thank you.

 

[keyserholiday]

No citation service can lock or prevent name changes. All Whitespark can do is email when an edit is accepted. Are you using any third-party tools to manage citations? I am noticing an uptick in suggest an edits being denied, so I doubt it's a competitor.

 

[ceeze]

No citation service can lock or prevent name changes. All Whitespark can do is email when an edit is accepted. Are you using any third-party tools to manage citations? I am noticing an uptick in suggest an edits being denied, so I doubt it's a competitor.

We use Semrush's Yext package. Would that be able to reverse a name edit?
We also use Brightlocal for citations.

 

[ceeze]

No citation service can lock or prevent name changes. All Whitespark can do is email when an edit is accepted. Are you using any third-party tools to manage citations? I am noticing an uptick in suggest an edits being denied, so I doubt it's a competitor.

Also, just checked and this is happening for at least 6 locations, might be more, still checking. Feels like an attack. What could be causing this at this scale?

 

[ceeze]

I did find more locations. One of the listings even has the name on two separate lines. For example:
Smi
th