GBP Q&A Best Practices?

[Weve Got Your Customers]

Which of these methods is preferred in competitive markets? (Is your answer the same for non-competitive geos?)

• Allow Q&As to happen organically
• Self Post Q&As
• Request customers to submit Questions so they can be Answered to fill out the Section

(How Your Content is Used - Maps User Contributed Content Policy Help)

 

[Weve Got Your Customers]

While we are aware that we CAN self post as many Q&As as we want (as long as no red flags against the User), curious as to how many do this as part of their SOPs or if another one of the methods is more commonly used?

How to Use Google My Business Q&A

The GBP Q&A feature is a valuable source of information for customers or clients and can also be a powerful local SEO tool!

www.brightlocal.com

 

[GoLocal]

I like when clients do their own Q&A, always seems to create a better result.