eshad

Member
Joined
Aug 27, 2019
Messages
30
Reaction score
8
Hi everyone,

I have had a customer message me saying that their current GMB profile has vanished and has been replaced by an old listing. The problem is that they left the old listing open and seems as though Google has now merged the listings together but has chosen the listing the customer doesn't want. From within their GMB dashboard the newer listing (which is the one they wanted) has now disappeared.

Is there any way the correct listing can be reinstated by speaking with Google. I have tried but they don't respond at the moment. The customer is happy to change the name of the listing which is live and update all the info again but before they do that I want to ensure they keep any rankings they had. From anyone's experience have they seen a drop in rankings from a change name after a merge?

Thanks

Edward
 
Similar threads
Thread starter Title Forum Replies Date
Colan Nielsen Accidentally Triggered a Google Places Verification After Listing Has Been Merged Google My Business & Google Maps 4
M Google My Business has been 5 months, no verification code has been received Help & Support for Google Local 3
djbaxter SEO people continue to debate about E-A-T but Google has been clear and consistent Organic SEO 0
sixthcitysarah Has anyone received Google Ads credits yet? Paid Search and Local Service Ads 23
T How has your experience been so far with Google's Redressal Complaint Form? Recycle Bin 2
T Has anyone had success reporting schema spam to google? Spam on Google 5
Michael S. Doran How has your experience been so far with Google's Redressal Complaint Form? Recycle Bin 0
J Tool Request: Ability to tell me all categories that a Google Maps listing has Local SEO Tools & Software 4
Chaddow Google Maps Driving Directions Update ? Has anyone seen this Google My Business & Google Maps 4
Tim Colling How has your experience been so far with Google's Redressal Complaint Form? Google My Business & Google Maps 58
Dan Foland Has anyone else experienced low quality user experiences in Google search results lately? Organic SEO 2
OnlineLobstar Has Google Forgotten About the Quality of Local Search Results? Service Area Businesses 8
A G+ - Gone for Good? Where has Google Plus gone, is it dead? Google My Business & Google Maps 2
T Where has Google Plus gone? Google My Business & Google Maps 3
Yosu Cadilla Has Google My Business been good or bad for your Local SEO practice bottom line? Consultant's Corner 15
Yosu Cadilla Has the "new" Google My Business launch been good or bad for Local SEO pros? Recycle Bin 0
H Client didn't have a Google profile, now has one, and site traffic goes down: Local Search 6
K Google has something against megaformers and I don't know why! Google My Business & Google Maps 20
Gsmithmike Who agrees Google has to go away! Local Search 5
mborgelt Has anyone seen Google take action on their new guidelines update? Google My Business & Google Maps 1
E Has anyone else noticed this when searching on google? Organic SEO 3
Sperry7 Has Google Done Away With CID #'s? Google My Business & Google Maps 1
Rich Owings Google says client has manager access but they don't Help & Support for Google Local 9
K Google maps has wrong location for client Google My Business & Google Maps 2
Travis Van Slooten WTF Has Google Done to Google+ Local Listings Now?? I Can't Find The Listings!! Google My Business & Google Maps 7
D Google Dashboard Data: has it ever been this bad Google My Business & Google Maps 5
M Client has a claimed Google+ Local listing but has no idea of login details. Help?! Help & Support for Google Local 14
J Client has 2 Google Plus Local Listings live in Dashboard Help & Support for Google Local 4
Travis Van Slooten Does Google Blacklist Your Company If Your Google+ Local Page Has Been Removed? Google My Business & Google Maps 3
shondarogers My Client's Google+ Page Has A Competitor Name as Title! Help & Support for Google Local 10
A Help! My business has been removed from Google Places and Maps! Help & Support for Google Local 9
Nick.SEOSpark Why is the review showing "by a Google User" when the person has a Google+ Profile Local Reviews 8
Vijay Marathe Google Places listing for a real agent has the same address as that of his principal Local Search 8
Susan Walsh Service Area Business - Has Google's Guideline Recently Changed? Help & Support for Google Local 3
Linda Buquet Wow - Google Maps has Team of Over 7000 - Apple is Hiring Up Local Search 1
Chris Ratchford Google Ads- Local Pack- one GMB location only? Paid Search and Local Service Ads 1
Don Archer Google business listing with 482 Real Review Missing. How do I get them back? Help & Support for Google Local 1
Nikki Stine Are negative Google reviews due to supply shortages considered 'off-topic'? Local Reviews 2
Jeffrey Taylor Adding a new category to Google my Business Google My Business & Google Maps 4
david.victor Attribute used as Category by Google on Maps NAP, Categories, Dashboard Data 4
M Google Search Console Errors "Coverage and Breadcrumbs"? Google My Business & Google Maps 4
Lachlan_Wells Accept/Discard Google Updates - Does this feature work for you? NAP, Categories, Dashboard Data 3
E "Duplicate" Profile That Google Claims We Already Manage? Google Duplicates & Merges 5
T Can a Credit Union Create Google Posts Without Falling Under Prohibited Content? Google My Business & Google Maps 4
djbaxter Google My Business Bug Dropping SAB Businesses In Independence, Kansas Service Area Businesses 1
JamesGreenaway Google Insights query Google My Business & Google Maps 1
RobertCarnitas Google Posts Live on GMB, But Not Showing in GMB Dashboard Google My Business & Google Maps 1
rickvidallon How Do You Access The Buttons In Google My Business For Online Services? Local Search 4
NexstarNickR Google Star Rating: LSA vs. GMB All Things Google My Business [PRIVATE] (LocalU) 2
Phil Rozek Google Maps reviews get "New" label for reviews less than 1 month old Local Reviews 5

Similar threads

Login / Register

Already a member?   LOG IN
Not a member yet?   REGISTER

Most UpVoted Answers

Trending: Most Viewed

LocalU Podcasts

  Promoted Posts

New advertising option: A review of your product or service posted by a Sterling Sky employee. This will also be shared on the Sterling Sky & LSF Twitter accounts, our Facebook group, LinkedIn, and both newsletters. More...
Google Product Exert


Top Bottom