More threads by bfrazier

bfrazier

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The client has 40 locations, all of which are listed on their website. They were all previously verified, then 8 became unverified. We don't know why, but did see a common factor that each of those locations had images added to the GBP noted as "pending."

We decided to apply for bulk verification. Google Support said that to be eligible for bulk verification, we need verify each location first. So, the client then reverified those locations (via video), and within 1 week, they either lost verification or became suspended.

Now we're in the process of submitting reinstatement requests, and verifying via video (with a live rep) those unverified/not suspended locations.

My questions:
What's the purpose of bulk verification if the client has to go out there and verify each location 1:1? I understand the benefit involves new locations possibly being auto-verified, but what else? Is the real benefit that you went through Google Support's checks and balances to achieve builk verification, so you've essentially "passed" their tests to get that bulk verification status? And... is it a thing for images to trigger a suspension or unverification? Other than that, we can't figure out what led to the suspension or unverifications AFTER verifying via video.

Thank you!
 
They said you need to verify the locations, prior to getting bulk. That isn't right. On a separate note, the need to reverify still happens in bulk verified accounts. It's the new normal. Making changes to GBP these days is scary.
 

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