Google transferred the GBP message to another profile

[Yaswanth]

I want to share an interesting incident that happened to me. On Sep 13, 2023, I tried to contact the Hyderabad airport lounge(India). The business texted me to continue the chat on WhatsApp. It turns out they are scammers who claimed the GMB profile and are taking people's money. I reported on the cyber cell and on the Google community. The amount was low, so I didn't go back to check the things.

Today, I was checking the history. I can see that Google transferred my messages from the airport lounge profile to the "Karachi Bakery." The link that I shared on the community thread is also going to the Karachi Bakery.

To cross-check things, I checked the profile history and activities. Based on the reviews, I can say the profile was the same.

I would like to know what happened here?

Community thread: Fraudsters claimed the hyderabad airport lodge - Google Business Profile Community

Reviews on the profile:

Google review of Airport Lodge by Bibhu Dash

âââââ "They're fraud. I called them for booking a dormitory for 12 hours. But they asked to send details about check-in n check-out in WhatsApp. after sharing asked an payment of 749+1 and 750. After paying they said to send an 15000 which i denied n they used slangs and cut the call"

maps.app.goo.gl

Google review of Airport Lodge by chaandu

âââââ "No 1 fraud hotel Don't trust employees there, please don't give much personal information to them, some employees putting their personal numbers to taking payment's soon I will put their fraud numbers and their pics."

maps.app.goo.gl

Google review of Airport Lodge by SAEED MOIDU

âââââ "Service By airport authority . A fake fraud number is showing while searching for contact number. Nine six 3 zero 2 four nine 2 8 three. Asking for money to pay in advance for the booking room . Dont transfer money to that number. It is a scam number"

maps.app.goo.gl