GPB suspended after editing services

[Timur]

Hi everybody,
My GBP (home service business) was immediately suspended while I was editing services and removing ones that had been added by Google throughout time and didn’t make any sense for the nature of the company. That’s quite bad because now my website can’t display any of the 130 5-star reviews and therefore cannot sustain any trust, and also LSA associated with GBP is no longer able to run.

I noticed that there is no option other than appeal, and the appeal hasn’t moved a bit for 5 days. Any recommendations?

 

[Nafiz]

Hello there,

nowadays their response time has increased a lot. they are taking more than 3-4 weeks to response on a appeal . hope this info will help you.

Nafiz

 

[Timur]

Hello there,

nowadays their response time has increased a lot. they are taking more than 3-4 weeks to response on a appeal . hope this info will help you.

Nafiz

The appeal has been approved, and the profile is now active again. However, it looks like it got deindexed or something - doesn't appear in search results for related search terms at all. Do you know if it`s temporary and will resolve by itself or it`s something wrong?

 

[keyserholiday]

The appeal has been approved, and the profile is now active again. However, it looks like it got deindexed or something - doesn't appear in search results for related search terms at all. Do you know if it`s temporary and will resolve by itself or it`s something wrong?

If you have hidden the address it takes 14 days to rank again.

 

[Timur]

If you have hidden the address it takes 14 days to rank again.

Yes it`s SAB, thank you
BTW I have messaged you, not sure if you`re about to respond but worth double checking JIC

 

[keyserholiday]

Yes it`s SAB, thank you
BTW I have messaged you, not sure if you`re about to respond but worth double checking JIC

I’ll call you on Monday.

 

[Nafiz]

The appeal has been approved, and the profile is now active again. However, it looks like it got deindexed or something - doesn't appear in search results for related search terms at all. Do you know if it`s temporary and will resolve by itself or it`s something wrlooks

The appeal has been approved, and the profile is now active again. However, it looks like it got deindexed or something - doesn't appear in search results for related search terms at all. Do you know if it`s temporary and will resolve by itself or it`s something wrong?

looks like yours is a service business

 

[Timur]

All the ratings are back, thank you

 

[keyserholiday]

All the ratings are back, thank you

Let me know when you want to speak.

 

[Nafiz]

The appeal has been approved, and the profile is now active again. However, it looks like it got deindexed or something - doesn't appear in search results for related search terms at all. Do you know if it`s temporary and will resolve by itself or it`s something wrong?

it takes some time to reappear again. hope it is back now

 

[Timur]

it takes some time to reappear again. hope it is back now

IDK, I posted an update and got one more new review, maybe it helped

 

[Powersupport]

If it’s OK I would like to add onto this thread instead of starting something new, since my question is directly related…

I am an electrician. Every couple weeks I have to go into GBP and edit my services to remove the ones that Google automatically adds that have absolutely nothing to do with electric service. They add various HVAC, air conditioning, and plumbing services.

Reading this thread, now I’m thinking maybe I should not continue to remove those services every couple weeks if it could trigger a suspension.

Should I just leave whatever services google adds even though I don’t provide them? I could avoid a possible suspension and maybe even get more eyes on my company…?