How long does it typically take GBP to approve the appeals on suspended listings? -_-

[DanielTexasLira]

Hi Team,

I've submitted appeals on 03/01/2025 with proof attached for several suspended listings and haven't heard back from support, despite reaching out to them to get a status update. I keep getting general responses from GBP support via email that they are looking into it and that they will reach out as soon as the process is complete. Their Google help docs says that this process will take up to 5 business days but that doesn't seem to be true.

https://support.google.com/business/answer/13597551

Also, these listings did not violate GBP guidelines in any way as well, which makes this a bit more frustrating. Does anyone have an idea of how long does this process unusually takes based on your experience? Are there any other steps I should do to escalate this?

Best,

Daniel Lira

 

[ElizabethRule]

There is currently a huge delay in appeals. 3-4 weeks is currently normal waiting time. You can confirm the status of your appeal (to confirm it actually got submitted) by visiting this link. Unfortunately, there is no way to speed up the time it takes right now for Google to review it.