Joined
Jan 3, 2020
Messages
29
I have a client that someone else was managing until recently. The business is a caterer and when I view them on my phone, I can see a menu listed with food items, but I don't see this in my dashboard to edit or add to it. I have a restaurant I've managed for a while and on the left menu, under info, there is a "Menu" item to click and add items. It's missing on this client.

I know the prior menu items were somehow added and I'm trying to add some holiday gift baskets to the menu. Any ideas on what's wrong and how I can access the Food Menu?

There isn't anything on the menu for products/services/menu.
 

Lizzie.L

Member
Joined
Oct 9, 2019
Messages
12
Hi Tricia!

If I understand you correctly, you should be able to add to your menu under the Info tab in GMB and then scroll down to services (screenshot below):


Screen Shot 2020-10-14 at 10.39.57 AM.png


Screen Shot 2020-10-14 at 10.40.01 AM.png
 

Lluc

Member
Joined
Sep 20, 2018
Messages
72
Hi @TriciaClements, if the business is a caterer the "menu option" should appear in the navigation menu.
Is the main category of the business set as caterer?

Screenshot_2020-10-14_at_18_50_52.png
 
Joined
Jan 3, 2020
Messages
29
Yes, the primary category is Caterer, but Menu is missing when I look in the dashboard. Any ideas on why or how to get access to it?

OOC.png
 
Joined
Jan 3, 2020
Messages
29
@Lizzie.L It's not showing up as an option in the dashboard under info. However, I can see items in the listing when I view the listing on my phone and see menu items that someone added at some point. I just can't access them to update them.

I have another profile that I manage that is a restaurant and I can clearly see Menu under Info on the dashboard where I go to add and update items (image below). It's just not in the profile I'm trying to update.

if.png
 

Lluc

Member
Joined
Sep 20, 2018
Messages
72
Sorry, no idea what it could... probably a bug. May be leave your issue in the GMB Forum.
 

Login / Register

Already a member?   LOG IN
Not a member yet?   REGISTER

Trending: Most Viewed

  Promoted Posts

New advertising option: A review of your product or service posted by a Sterling Sky employee. This will also be shared on the Sterling Sky & LSF Twitter accounts, our Facebook group, LinkedIn, and both newsletters. More...

  LocalU.org

Google Product Exert


Top Bottom