Cherie Dickey

Local Search Expert
Joined
Jan 30, 2018
Messages
345
Reaction score
271
Yea, claim and merge is the only thing hat's ever worked consistently for me. After claiming (or before if the NAP isn't usable for claiming) you will likely need to change it to match the main page you're merging into. If you can't get an edit to go through on an unclaimed page, the Places Editors groups are a good resource. They are not always able to change things, but normally they try. Here's the link for the group...you will need to join, I think. Places Editors
 

JoshuaMackens

Local Search Expert
Joined
Sep 12, 2012
Messages
1,950
Reaction score
579
I don't think you can marge pages you don't have access to, correct?
 

Tim Colling

Moderator
Local Search Expert
LocalU Member
Joined
Sep 3, 2014
Messages
1,282
Reaction score
704
I DO have access to them, because they were created by the client long ago and I now have access to the client's pages.

Facebook just refuses to accept my requests to delete those pages or to merge them into the "main" one.

Facebook is about as easy to deal with as a particularly obstinate donkey sometimes.

:(
 

JoshuaMackens

Local Search Expert
Joined
Sep 12, 2012
Messages
1,950
Reaction score
579
What exactly is happening when you try to delete or merge?
 

Jelena Arnold

Member
Joined
Sep 26, 2019
Messages
6
Reaction score
0
Hi all! I'm having similar issues with my team. We manage local listings for multi-location businesses and one of our services is cleaning up unofficial, duplicate FB pages. Our process is to claim the page and provide a business license to prove ownership. Then we either delete or merge based on what is necessary. However, earlier this year our claim requests aren't always being approved by FB even with necessary documentation. Some of our larger clients may have 100s of unofficial pages. We submit claims for each one and many get denied and some get approved. We haven't been able to figure out why some get denied even with correct documentation. The support that FB used to have for Pages got moved to Ads so we have no recourse if we get denied other than to resubmit and hope for a different outcome. Anyone else dealing with this and found a way around it? Thank you!
 

Jelena Arnold

Member
Joined
Sep 26, 2019
Messages
6
Reaction score
0
Thanks for responding and that is what I was afraid of. I've been trying to analyze each submission to see if I can crack the code for what gets approved but it still seems random.
 
Similar threads
Thread starter Title Forum Replies Date
H Facebook removing recommendations and ratings Mobile & Social 2
rutkap Facebook - Removing Old Unmanaged Listings Local Search 1
cleverlyengaged Imposter Site on Facebook, How to Remove? Local Search 5
NevenaIvanova Removing off-topic reviews posted before the business started operation Local Reviews 8
M Removing old GMB listing from previous owner of premises Google My Business & Google Maps 1
Professor M New Local European Local listing removals Process Google My Business & Google Maps 1
B Removed address to SAB now no longer showing in map pack Service Area Businesses 8
Nicole Basham Cons of Removing Second FB Page Profile/"Extra" Twitter account for Local SAB? Mobile & Social 1
W Is it possible to remove reviews on GMB? Local Reviews 4
Mike Yem Remove 3rd party messaging service All Things Google My Business [PRIVATE] (LocalU) 2
djbaxter Google Maps Removed 55M Reviews & 3M Fake Business Profiles Spam on Google 4
S How to remove a GMB from maps of a previous owner who ran 3 businesses from the same address Google My Business & Google Maps 6
Greg Bernhardt Implemented Remove Skype and add Linkedin for profile? Suggestions for the Local Search Forum 2
Niki Gross Tracking Variables Removed After Dec. Update Google My Business & Google Maps 1
djbaxter Mozilla to remove Site Specific Browser (Site as app, PWA-like feature) Mobile & Social 0
Steve Attarian Has anyone had luck removing a Review by a non customer that gave one star because she noticed that the staff didn't wear masks when she walked by? Google My Business & Google Maps 4
B Will Removing Addresses for Multiple State SAB Result in Dup Listing or Suspension? Service Area Businesses 4
K Google & Google Users Removing Items From Service Menu Google My Business & Google Maps 4
Chris Ratchford Yelp won't remove a review from a rude reviewer Local Reviews 15
Tim Kahlert Google removed post snippet Google Algorithm Discussions 2
jeff_taylor GMB Removes Reviews from Local Pack Local Search 0
W Call Tracking being Removed NAP, Categories, Dashboard Data 10
WAHamilton Spam listing reported through Redressal Form and not removed. Next steps? Spam on Google 5
S 1-star review (not by customer) Can this be removed? Local Reviews 9
Rasmus Himmelstrup UTM parameters on the GMB website button keeps getting removed Multi-Location Issues 2
F Best Way to Remove a Practitioner Listing Google Duplicates & Merges 3
C A way to find a removed review? Local Reviews 2
STM Google My Business Duplicate Listing Removal and Dashboard Issue Google My Business & Google Maps 6
Danish Blackmail Review (Asking money to remove it) | Google support does not wish to take it down Local Reviews 2
billenross Location removed from maps All Things Google My Business [PRIVATE] (LocalU) 9
Mmclean07 "Remove" or "Permanently Close" Google My Business & Google Maps 5
Rich Owings How to remove reviews left by same person for each location All Things Google My Business [PRIVATE] (LocalU) 21
Chris Ratchford Can't find call tracking on website... need to remove it Ask a LocalU Expert [PRIVATE] (LocalU) 2
Aly Kurtz Removing map pin that isn't linked to a GMB Google My Business & Google Maps 0
djcoppedge Removing/Responding to Inaccurate Reviews in Healthcare Local Reviews 1
Lanerizz GMB Removing Short Names Google My Business & Google Maps 5
Mike Yem Removal of Business 360 view Ask a LocalU Expert [PRIVATE] (LocalU) 15
djbaxter Google AdSense Removes iOS & Android Apps From App Store Google News: Important Changes & Features 0
LisaB Removing 2 Duplicate GMB Listings Google Duplicates & Merges 9
Jac Delay notice on new Google review is removed Local Reviews 0
Bryan Bloom 👉 Ahrefs Users - Are you aware they removed client alerts? Is this an issue for you also? Local SEO Tools & Software 5
MKubot Google Removing Category NAP, Categories, Dashboard Data 2
K Help, False Listings, I've tried everything to remove them! It's bankrupting me! Google My Business & Google Maps 1
ChristianRdz Removing spam/fake reviews Google My Business & Google Maps 2
S UTM Tracking Being Removed Google My Business & Google Maps 20
Annika Neudecker Timeframe for review removals with legal complaints? Local Reviews 0
Rasmus Himmelstrup Removal of "Manage This Listing" - not possible? Multi-Location Issues 3
djbaxter New Removals report in Search Console Organic SEO 0
FriarTuck00 How Long Does It Take to Get Duplicates Removed? Google My Business & Google Maps 5
Y Remove my name and address from your site. Contact Us Messages 1

Similar threads

Login / Register

Already a member?   LOG IN
Not a member yet?   REGISTER

Most UpVoted Answers

LocalU Podcasts

  Promoted Posts

New advertising option: A review of your product or service posted by a Sterling Sky employee. This will also be shared on the Sterling Sky & LSF Twitter accounts, our Facebook group, LinkedIn, and both newsletters. More...
Google Product Exert


Top Bottom