bluebeacon
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- Jun 9, 2021
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Local medical clinic is looking to hire me as they have purchased two new machines and need to recoup their costs by offering new services. My concern is that they have a GBP score in the 3 range. I generally work with businesses that have at least a 4 or higher and the 1-star reviews are in the relative past as they have worked out their operational issues.
Competitors typically have a 4.5 or higher in the area, and based on my calculations it's going to take a minimum of 4-6 months of continuous 5 star reviews to match their competitors.
A lot of the 1-star reviews are what are perceived as rude or poor customer service. Do you guys take into account the business's GBP review score, and is this a red flag?
Competitors typically have a 4.5 or higher in the area, and based on my calculations it's going to take a minimum of 4-6 months of continuous 5 star reviews to match their competitors.
A lot of the 1-star reviews are what are perceived as rude or poor customer service. Do you guys take into account the business's GBP review score, and is this a red flag?
