STRANGE GBP BAD REVIEW

[Navi]

Hi, Someone left me a one-star review without any comment. I believe it might be a competitor or a fake review. As of today, what would be the most appropriate way to report this review in order to have actually remove it? What’s the best current method you would recommend?

Thanks so much guys.

 

[Colan Nielsen]

These are very difficult to have Google remove. So keep that in mind.

You can flag the review inside your Google My Business dashboard by following the instructions in this help center document - https://support.google.com/business/answer/4596773?hl=en Select the "Request Review Removal" button.

If the review is still there after five days you can check on the status here - https://support.google.com/business/workflow/9945796

If the review hasn't been removed, select the "appeal" option at the above URL.

 

[keyserholiday]

The only way Google will remove a star only rating is if the profile is can be tied to a fake review network. Have they left any reviews in any other states and countries?

 

[Navi]

These are very difficult to have Google remove. So keep that in mind.

You can flag the review inside your Google My Business dashboard by following the instructions in this help center document - https://support.google.com/business/answer/4596773?hl=en Select the "Request Review Removal" button.

If the review is still there after five days you can check on the status here - https://support.google.com/business/workflow/9945796

If the review hasn't been removed, select the "appeal" option at the above URL.

Thanks Colan, i will try, its annoyng cuz i know this is not real. He just put one stae with mo writting.

Thanks!