JoyHawkins
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- Aug 23, 2014
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I assisting a business in removing a duplicate on Yahoo that has the wrong information. Yahoo responded with this:
This appears to be for a basic listing, which is and should be handled by Yext. If yext is doing a bad job and handling these requests, Yext should be notified via management/product management.
We have a similar request already in and waiting for feedback from Legal and Management on next approved steps we can take, if we're able to take any action at all at this point.
What doesn't make sense is why Yext would get involved when this business owner doesn't have an account with them. Are they now fixing stuff for people for free?
Not last time I checked?
This appears to be for a basic listing, which is and should be handled by Yext. If yext is doing a bad job and handling these requests, Yext should be notified via management/product management.
We have a similar request already in and waiting for feedback from Legal and Management on next approved steps we can take, if we're able to take any action at all at this point.
What doesn't make sense is why Yext would get involved when this business owner doesn't have an account with them. Are they now fixing stuff for people for free?
Not last time I checked?