More reviews removed every day since Feb 15.
There were also a bunch January 17 through 20.
It seems to be across the same 28 locations (about half of the total I manage on LV) and the primary categories are:
Accountant
Auto repair shop
Bar
Barber shop
Bathroom remodeler
Car detailing service...
I specifically checked my locations with lower reviews (under 50) and the reviews are definitely removed from public view.
Also, logging directly into the GBP admin, the number of reviews in the summary shows the total including the removed reviews, but doesn't actually show any of the removed...
I just had 20 "new" reviews show up for the original restaurant location dated 2015 through 2025 as well as 2 "new" images dated 2024 . . . that at least gives a little hope that something is being adjusted and things may settle down a bit.
Just got notified of another round of removals including another 12 for the same restaurant location at the start of this thread (plus I noticed there were 3 removed on Sunday) for a total of 91 removals in the last 3 days for that location.
There are varying degrees of effort in the removed reviews, some were replied to by the location owner, some were not:
LV doesn't auto create a link to the Local Guide profile so I have no way to see what area they have left other reviews (I did submit that as a feature request though, it...
I am looking at a location that in the LV interface shows 27 live reviews and 7 deleted (34 total):
The actual GBP on maps shows there are 34 reviews:
When I count the visible reviews on the GBP there are 27 and the names in the deleted list are not included in the 27 visible reviews.
I had some deleted Sunday also, but with multiple removals I have 7 locations, two locations with multiple removals on each day. The restaurant has about 1,000 reviews and most of them were previous to the last 6 months so it won't have much of an affect for the location, but a couple of the...
I have seen another day of reviews being deleted/hidden as reported by Local Viking all within about the last 30 minutes, but instead of being single reviews many are multiple reviews, with the highest being 76 deleted reviews for a restaurant location . . . all over the last 4 years, and a mix...
The reactions are anonymous with no tracking metrics as far as I have ever seen.
If multiple negative reviews are in a condensed period of time AND have reactions it should be a relatively obvious footprint for Google to take a look at I would think.
Report each of the 1 star reviews as a...
Anyone else noticing an increase in deleted/hidden reviews?
I track when reviews are removed from customer locations and among ~40 locations there are usually only1 or 2 removed each month.
The past weekend were 10 removals, all different locations and date ranges from 2020 through 2026.
They are closed for 10 days, I get reminders all the time from Google to add photos and reviews to places I have visited weeks and even months before.
Hope and logic are not necessarily taken into consideration . . . I agree it seems logical, but I have worked with a couple hundred GBPs over...
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.