Recent content by Brian - TGL

I physically split time in the US, Canada and Mexico and work with GBPs in all 3 countries. Typically I TRY to remember to VPN to the country of the location, but I definitely forget at times over the last 5 years. Never had any suspensions that I could attribute to that.

What changes were made to the website for the GBP?

The GMB Everywhere Chrome extension gives you the Place ID, Knowledge Panel ID (KG ID), CID & BPID for SABs and all the direct links to products, services FAQ etc. This is what the Basic Audit page shows:

I had the same result happen in the last 2 weeks with a listing that was suspended, the user it happened with only had manager permissions. When I logged in with a secondary owner account, the manager account was gone (and had not been manually removed).

Could clearly narrating the video at each point of the video add AI readable context? "here we are in Windsor, Ontario and this is the street sign showing us at the corner of Walker Rd & Giles . . . we are now walking across the street to the building at 123 Walker Rd, here is the address...

Double checked to make sure location services were turned on, wifi turned off, and no VPN software running on the phone.

Has anyone seen this error before? The address is definitely within the service area.

Do the number of profile views reflect the same decreases?

What range of percentage are you seeing a drop?

You could use a local guide account to suggest an update on the GBP to the correct number (especially if the website in the GBP shows the phone number you want to change it to).

Or a combination of both.

Maybe Google is testing layouts based on language?

No map below those sponsored ads? I still see the map pack and no featured GBP at the top right like you have.

There are a couple of things mentioned in this thread: https://localsearchforum.com/threads/gbp-website-utm-falling-off-when-clicked.62115/ - having http instead of https (although in your screenshot I see the https in the status bar) - if the site doesn't use www and you have www in the URL in...

I see about a dozen of my hidden reviews are now visible this morning, thanks again for that form link @ElizabethRule