Recent content by Brian - TGL

  1. Brian - TGL

    A new deleted/hidden reviews record

    More reviews removed every day since Feb 15. There were also a bunch January 17 through 20. It seems to be across the same 28 locations (about half of the total I manage on LV) and the primary categories are: Accountant Auto repair shop Bar Barber shop Bathroom remodeler Car detailing service...
  2. Brian - TGL

    A new deleted/hidden reviews record

    It looks to be #3 in my case, but some of the reviews are coming back.
  3. Brian - TGL

    A new deleted/hidden reviews record

    I specifically checked my locations with lower reviews (under 50) and the reviews are definitely removed from public view. Also, logging directly into the GBP admin, the number of reviews in the summary shows the total including the removed reviews, but doesn't actually show any of the removed...
  4. Brian - TGL

    A new deleted/hidden reviews record

    I just had 20 "new" reviews show up for the original restaurant location dated 2015 through 2025 as well as 2 "new" images dated 2024 . . . that at least gives a little hope that something is being adjusted and things may settle down a bit.
  5. Brian - TGL

    A new deleted/hidden reviews record

    Ask anything you need, I don't mind sending the details one to one.
  6. Brian - TGL

    A new deleted/hidden reviews record

    Just got notified of another round of removals including another 12 for the same restaurant location at the start of this thread (plus I noticed there were 3 removed on Sunday) for a total of 91 removals in the last 3 days for that location.
  7. Brian - TGL

    A new deleted/hidden reviews record

    There are varying degrees of effort in the removed reviews, some were replied to by the location owner, some were not: LV doesn't auto create a link to the Local Guide profile so I have no way to see what area they have left other reviews (I did submit that as a feature request though, it...
  8. Brian - TGL

    A new deleted/hidden reviews record

    Primary categories are restaurant, equipment rental, electrician, diesel fuel supplier, wedding photographer, bathroom remodeler, barber, mechanic, house painter, auto detailing, locksmith &. accountant.
  9. Brian - TGL

    A new deleted/hidden reviews record

    I am looking at a location that in the LV interface shows 27 live reviews and 7 deleted (34 total): The actual GBP on maps shows there are 34 reviews: When I count the visible reviews on the GBP there are 27 and the names in the deleted list are not included in the 27 visible reviews.
  10. Brian - TGL

    A new deleted/hidden reviews record

    I had some deleted Sunday also, but with multiple removals I have 7 locations, two locations with multiple removals on each day. The restaurant has about 1,000 reviews and most of them were previous to the last 6 months so it won't have much of an affect for the location, but a couple of the...
  11. Brian - TGL

    A new deleted/hidden reviews record

    I have seen another day of reviews being deleted/hidden as reported by Local Viking all within about the last 30 minutes, but instead of being single reviews many are multiple reviews, with the highest being 76 deleted reviews for a restaurant location . . . all over the last 4 years, and a mix...
  12. Brian - TGL

    Increase in deleted reviews

    This wasn't related to just the review count number itself going down, it was specific reviews that previously existed that were removed from the GBP.
  13. Brian - TGL

    GBP Review Reactions - How to know when a reaction was left?

    The reactions are anonymous with no tracking metrics as far as I have ever seen. If multiple negative reviews are in a condensed period of time AND have reactions it should be a relatively obvious footprint for Google to take a look at I would think. Report each of the 1 star reviews as a...
  14. Brian - TGL

    Increase in deleted reviews

    Anyone else noticing an increase in deleted/hidden reviews? I track when reviews are removed from customer locations and among ~40 locations there are usually only1 or 2 removed each month. The past weekend were 10 removals, all different locations and date ranges from 2020 through 2026.
  15. Brian - TGL

    Holiday hours = Temporarily Closed?

    They are closed for 10 days, I get reminders all the time from Google to add photos and reviews to places I have visited weeks and even months before. Hope and logic are not necessarily taken into consideration . . . I agree it seems logical, but I have worked with a couple hundred GBPs over...

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