Recent content by cleverlyengaged

  1. cleverlyengaged

    Bulk Verified Account Getting Suspensions

    Right, but to have all locations bulk verified 2 weeks ago only to see multiple suspensions now is odd to me? Google's Bulk Verification team replied to me with the following about one of the locations: This email is in reference to the verification of your business profile OXXO, 1000 N Grant...
  2. cleverlyengaged

    Bulk Verified Account Getting Suspensions

    We appealed the suspension, but were not successful. Trying to get documentation but it's a little like whack a mole as each day this week, there is a new location suspended. For the unverified listing, it is the location that was first suspended and we appealed. After the appeal was denied...
  3. cleverlyengaged

    GBP Access/Verification Issue

    For reviews, it needs to follow certain criteria. Google does not simply remove all reviews once reported. https://support.google.com/business/answer/4596773?hl=en In my experience, they are quick to remove reviews that contain profanity, harassment or discrimination in the content of the review.
  4. cleverlyengaged

    Bulk Verified Account Getting Suspensions

    I am experiencing multiple suspensions of locations, each day in the past week there are 1 - 2 additional locations suspended. I am up to 5 suspended GBP locations with 1 now unverified. A week ago, we had all 64 locations verified. The account has been bulk verified for 2 weeks. I reached out...
  5. cleverlyengaged

    Google Bulk Verification for Brand New Business

    Ok thanks! We are going to attempt again. We didn't have one verified location before, wondering if that was the cause for our denial.
  6. cleverlyengaged

    Google Bulk Verification for Brand New Business

    I am working with a convenience store with 56 locations and none of them are verified yet in Google. Few locations even have a Google Business Profile, as it's a new brand. Attempting to get bulk verification status, but Google Support is claiming we are not eligible. Would you recommend...
  7. cleverlyengaged

    Video Verification on Bulk Verified Accounts

    Thanks everyone. Yeah, it is happening again this year for one of our gas station clients. We keep having problems when their locations rebrand with new signage. Google either wants video verification or suspends the listing. We will send a ticket to Google Support and attempt to get it resolved.
  8. cleverlyengaged

    Video Verification on Bulk Verified Accounts

    We have added the opening date. However, when going through the bulk verification process, Google does not ask for the opening date. It was after the fact and the profile was placed into pending status that we were able to go back in and include the opening date and set for the future...
  9. cleverlyengaged

    Video Verification on Bulk Verified Accounts

    It happened for our client that is a real estate developer within the last month. I have had it happen to a few other clients as well, but not recently. We added two new locations of planned communities that will open fully in 2026. Website was added, phone number was not on the website, as we...
  10. cleverlyengaged

    Video Verification on Bulk Verified Accounts

    We are getting bulk verified status for more clients. But face an issue where new locations added often get flagged for video verification anyway. Because we have bulk verified status, we are able to create new GBP locations instantly and get them verified initially. After a week the pending...
  11. cleverlyengaged

    Using AI Tools to Discover Duplicates at Scale

    I have a client with 700+ gas station locations and we are discovering a variety of problems on Google Maps. 1. Old gas stations that are still open in Google Maps at the same address as the client. 2. Convenience store partners that are incorrectly categorized as gas station, creating two...
  12. cleverlyengaged

    Google Maps Not Recognizing New Address

    Yeah, it's a brand new neighborhood, but I was under the impression the streets were built already.
  13. cleverlyengaged

    Google Maps Not Recognizing New Address

    Wanted to provide an update. We were successful at changing the address in Google Maps. Using this Portal: https://contentpartners.maps.google.com/ Attached shows that Google Maps accepted the city change from Montgomery to Todd Mission, TX What is very strange, is the Google Business...
  14. cleverlyengaged

    Google Maps Not Recognizing New Address

    Thanks for the help, here is the verified GBP listing: https://g.co/kgs/xo1zN3E Address is verified and recognized by Google as 42030 Texoma Wy, Montgomery, TX 77316 Client insists the address should be changed to 42030 Texoma Wy, Todd Mission, TX 77316
  15. cleverlyengaged

    Google Maps Not Recognizing New Address

    So it's not a problem with the Google Business Profile. That form would take me to get help with the business. The issue is really in Google Maps and other map platforms

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