Google Maps Not Recognizing New Address

[cleverlyengaged]

We are working with a new home community that is developing a neighborhood and having trouble on the city.

Client claims their address is supposed to be located in Todd Mission, Texas. Google recognizes the map marker and the street address as Montgomery, TX.

I am unable to locate the street address via the online County database or USPS Zip Code search.

Nearby businesses have Montgomery, TX listed as the city. I was successful at verifying their Google Business Profile with Montgomery as the city.

What are the best next steps?
1. Confirm street address was submitted and approved by the County/Municipality database records?
2. Submit street address edits in Google Maps as a user?
3. Attempt to change city on the Google Business Profile? This will likely trigger video verification, which would be difficult at this time to achieve.
4. What other important databases do I submit the new street and address, OpenStreetMap

 

[cleverlyengaged]

Someone on the Google Maps Community Forum has told me that I need to create an account here?
https://contentpartners.maps.google.com/welcome

Curious if other consultants or agencies submit map data in this tool?

 

[keyserholiday]

Contact support using this form.

 

[cleverlyengaged]

So it's not a problem with the Google Business Profile.

That form would take me to get help with the business. The issue is really in Google Maps and other map platforms

 

[keyserholiday]

So it's not a problem with the Google Business Profile.

That form would take me to get help with the business. The issue is really in Google Maps and other map platforms

It’s for all GBP issues