Recent content by consultant

I use our reviews on our Google Local Listings to monitor our customer satisfaction. Unfortunately most of the customers never leave reviews. I'm wondering what is the recommended service (low cost/free) that also has a function to email customers to remind them to leave a review. Preferably...

Are these directories fed by any aggregators and if so, which ones? maps.apple.com mapquest.com yellowpages.com

Google was easily updated through the GMB interface as is Bing and Yelp. Seems like my most efficient use of time is to see if I can use Brightlocal to update Infogroup or update them directly and in the mean time submit correction suggestions for Yahoo and then possibly YP/YB/SuperPages. I...

I've only had to deal with setting up new citations on all the directories for new businesses with 2-6 locations. Haven't had to do it in about 3 years. These businesses are smart knowing changing your phone number is a BIG NO NO. Well one of them finally is in a situation where they...

I have the exact same question but a slightly different situation. I've moved far from my previous home (hundreds of miles) but I still do work in the City and rent out my previous home in that city. I am always in the 3-pack results for all related search queries that generate the 3-pack. The...

Bare with me, this is a pretty detailed background... Have a franchise business in several cities. The GMB name is the same for the GMP Listings "{Company} {Something} {Else} Inspection & Repair" This was setup 4 years ago along with using some self-service tools to submit NAP to all 1st and...

We got a lot of clients that search for a state in their query, not a city. We have Google My Business listings in about 30 major and mid size cities for like the past 4 years (did the address verification, etc, before google changed how things work to service area radius.) 9 out of 10 we rank...

I guess I should have qualified it better, which of the non-freelancer services? I found Brightlocal was the most economical for getting a new listing submitted to the major aggregators. This was after a comparison of many. I guess logically I should stick with them, but its for a business I...

What service is least expensive for NAP correction? I know you mainly want to update them at the aggregators. Don't have time to do it myself.

I haven't touched my listings since Google switched from radius services areas to specific location service areas. All 25 of my listings are ranking as good or better than they were before Google got rid of radius. Yet of course all these listings have pending updates wanting me to go enter my...

So I hadn't logged into GMB since last September. I see all the Review Updates for eliminating the radius search. I'm surprised in this pinned top of the forum thread there's no clear discussion on what specifically happens if you have NOT updated by now? For my locations, they are all...

Just checking in to see what people's opinions are and who currently offers a good review management platform that is a good value for a 20-location business? All I need is this: 1) Ability to import a list of customer emails and automatically associate them to a location (while ignoring any...

Had done many Google Local Posts before for all the locations of a particular business. Always had 25 locations for the past 2 years. Last post we did was maybe 3 months ago? So it looks like Google doesn't want broadcasting the same post to all locations? So is the only way around this to...

Thus far, I've found all the Review/Reputation Management Services to be bloated with features we don't know and expensive when you have multiple locations (they charge per location). A home-based startup on a shoestring budget with 20 locations can't afford 20 X $40 = $800/month to pay a...

Been a long time since I had to make changes but if I recall, for some reason when removing an address Google wanted to reverify with a postcard? Are they still doing that? Nevertheless, I don't immediately see how I can remove the address on an existing listing as you can see from the...