Recent content by creekmoremarketing

I have a client on Long Island who is right in between New Hyde Park and Garden City Park. His physical street address says New Hyde Park on Google but the excerpt above it says "window treatment store in Garden City Park, New York". The client has expressed wanting to change it over to Garden...

Hello! With Google's new AI Powered Search Beta, one of our clients was populating the "enhanced search" with an old address and information instead of the Google Business Profile information. Is there any way to correct the Mapquest listing from pulling ahead of GBP? With MapQuest's age, the...

In this case, we are trying to see the call log from Calls coming in through GBP, not disabling the number on the profile. Previously, we were able to see the phone number and timestamp of calls coming in and our CRM notates where the lead came from. Not having this eliminates our attribution of...

Looking into our company's GBP this morning, we are unable to view Call History on the back end of GBP. Has this feature been removed? We are trying to further attribute where calls to our company came from and removing the call history feature is making it difficult.

Hi everyone, Our agency is having quite a bit of trouble with Apple listings management. We've applied for 3rd party access, we keep getting denied. So here is my question. How are you managing Apple listings right now on an agency level? I'd love some feedback on how people are managing right...

Has anyone tried to compete with a business that has a "virtual workspace" location? They have GMB's locations everywhere; however, when you visit their location, it is not an actual store but only an office space with a greeter that encourages shopping from home only. Is this against...

In this case, they moved from at-home only services (not showing the address) to opening actual offices. So in theory it may be both since their home addresses may have originally been tied to the listing for verification purposes?

Hello! I've had a multiple clients express concerns about reviews not posting to GBP after they moved their listing to a physical office address. They have received screenshot confirmation from their customer of leaving a review but it will not populate on their dashboards. They have happened...

Hi everyone! Our clients cover a lot of different niches. But a few of our niches on Google Business Profile don't allow us to list/edit services. Has anybody experienced this with certain types of businesses? For example: A listing we can edit the services on: A listing we cannot edit the...

Hi Ralph! I'm so sorry for the delayed response. Yes, we were able to get them approved based on the guidelines provided. We removed all words from the pictures which helped us get them approved! Did you ever figure it out? Thanks, Carson

Hi @ralph2805, we found out that it was because we had text in our graphics. I found this page to be super helpful: Photo and text standards and guidelines for Apple Business Connect Does that help at all?

Hi everyone! We added showcases to our client's apple listings and our showcases have been disapproved with no reasoning but just "not approved." Has anybody seen this?

Thank you, Colan!

Hi there! We are currently in the process of reclaiming our client's listings with the new Business Connect with Apple. However, we have run into an issue where it's no longer allowing us to add the businesses. Is there a total number that we are capped at in Business Connect? We currently have...

We notice the data being pulled from this is not aligning with Google Business Profile Insights. When looking into this more, we saw the performance page was closer to the Google Business Profile Insights than the insights page was. Has anyone else noticed this issue that uses this tool? Could...