Recent content by Don Archer

Colan, thank you for the suggestion.

Hello, My Google Payment Profile has been suspended since April 20, 2022. I have followed Google's instructions for reinstatement, filling out the form and providing them with a photo of my identification. I've called several times and am told to wait for the Ad support team to email me. The...

No, that's a rookie move. We didn't do anything against Google's guidelines. The listing was NOT suspended prior to Google removing it. We received no notifications alerting us to a potential removal or problems with the listing. Only two people were listed as users on the listing, one was the...

Joy, Thank you for the offer. But, yes I've already posted on their forum. Also, I was able to get on GMB support chat and was told to create a new listing with the same information. I've done so and am waiting on a postcard. Google support refuses to tell me where my listing went or how it...

Colan, Thank you for your response. I have attempted to contact support, but only receive a canned response. Like they didn't even read the support ticket. I have responded to their email as they suggest but I still have not heard anything. My first support ticket was on the 18th. There are no...

Google business listing with 482 Real Review Missing. How do I get them back? I have a business that's been gathering local reviews for 4 years. It's a business that provides towing services locally. And, the owner is the sole employee of the business. He posts on the Google Business Listing...

I have had this happen before and had success at getting the review removed by replying. I'm not sure if my reply to the reviewer made the difference or not. But, I simply stated in the reply that the account is obviously a "fake account" and pointing out that there's just one review on that...

Someone posted on the Youtube video I created that the problem was fixed. I tried it on a business page and the review landed on the right page. So, hopefully, we're all done with the bug now. Thanks for all your help.

Thanks

No, I have not seen it fixed yet. And, yes, I even experienced the same thing on a desktop/laptop. FB might have some sort of buggy tagging system that recreates the issue after you've attempted to leave a review using the mobile app.

Maybe one of these days. But, as of 5-30-2020 their mobile App is still buggy.

I'm using the Facebook App on an iPhone. It defaults to Safari.

Thanks, I already have.

Yes.

1. No, the review is not posting on the business's Facebook page, when posting from my iPhone. I checked on my phone and desktop (I edited that out) But, if I use my desktop, and post the same review to that business's FB page, the review shows up immediately on the Reviews Tab of the business's...