Recent content by GBP-Rob

I don't get it! We have an agency account where I am listed as the owner, and I don't really use the "GMB@Example.com", but my own work e-mail. One of my colleagues is an administrator of a location group, and this is the second time in a few months it has happened. I created a listing...

I'm probably wording myself horribly, so sorry in advance for that. (Non native English speaker, hehe) I have noticed the last week that when performing neccesary edits for our clients, i.ex the primary business category is wrong and they desperately want to change it. I have recently...

"These limits exist to help maintain the integrity of listings on Google". When I reach this limit with my account, I cannot add a new listing with either my account(not the main agency one), or a different one that has the same rights - on MY computer. But my colleague that is connected to...

Hello, I have a frustrating little problem where every time I reboot, the Chrome extension for PlePer is gone. So every single day, I need to download the zip and add the API key.. Which is fine for a little while, but I would like to not have to do this. Is this a local problem for me, or...

Even accepting suggested edits are resulting in suspensions for me..

In my case, I am on the first year working with this portfolio, and there tons of listings that have information that breaks Googles guidelines, so I am trying to correct this.. A lot of listings with their address visible when the shouldn't, but when I try to correct it.. suspended.. It's...

If it is included in their rent, it should be specified on their lease then? Provide them with the lease? Or the business license.

Have you investigated that there isn't a duplicate listing or any other listings with different names with same phone number and address? Or that the business title is reflecting how the business appears in "the real world"? There are several variables that can affect why it gets suspended...

Yes, that makes sense. But I have never seen the rate of suspensions and reverifications like it is now.. In my case, it does not matter what I do, even if I am 100% that the edit is following the guidelines laid out. I have this week sorted about a thousand listings into different location...

Big YUP on this! I have TONS of clients in queue for doing an update on their listing, and new profiles that are waiting to get set up, but EVERYTHING leads to suspensions and re-verifications. Going crazy here. Tried reaching out to support, which said there were no technical issues on our...

Your GBP doesn't really scream like this is someone who knows what they are doing, but hey, who am I to judge? 😅

You’re right in that when using brand and location, it shows up “like it should”. I get a feeling it shows up like this because there are more then 1 location which has the same website etc, and this is how they group them together when the algorithm can decide which location you actually want...

So there are multiple departments for this business, but when searching for the general term, there seem to be a summary of some sorts on the right side. Look at the photo below. Anyone has any idea how to manage this?

Yeah.. I need them to have access themselves, and not rely on me as I have so much work - and the less I get dragged out of focus, the better. The only real option I have seen so far is using an API until we can create a custom API ourselves.. At least then they can shut of all edits, and...

Hello, I am a bit desperate, and wanted to check if there are any tips or fixes on my issues. I realize you have to do your own work, and figure it out, but hopefully someone else has been in my situation before, and know how frustrating it can be. In oct last year, I came in as a dedicated...