@Nikki Stine - Jepto would be using the APIs to pull in reviews - there is currently a bug there which might cause some confusion. Our numbers are also off a bit, Google is aware of the issue and working on it.
Review count and average rating might be off. Google's API team is working on a resolution.
https://support.google.com/business/thread/403867462/the-number-of-reviews-i-fetch-from-the-google-business-profile-api-is-different-than-the-one-in-maps?hl=en
We checked five US based customer with multiple locations (looked at data in the past 6-8 weeks), ranging from dozens to hundreds of locations, from those five customers, one is seeing more review deletions, two are seeing almost no review deletions (which is in lines with the 4-6 months prior)...
We offer a free trial with full access to our geo grid functionality, including competitor tracking over time. The free trial also comes with access to the following features: bulk edits, bulk services, photo, content upload, AI visibility reports, free unlimited geo grids, sentiment analysis...
Relatively large outage on the good old "Google My Business API". We are getting "false deleted statuses" for Google reviews. I guess when the "what's new" announcements on the page are three years old, you can't be too surprised. Most clients think it is our software unfortunately, but just...
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I am looking for that screenshot, can find it. But I know someone. posted it earlier, either here or on their LinkedIn. Does anyone know where to find it?
It is also possible to edit this via the API if the "located in suggestions" do not work. Suggestion definitely the first step, if that works, it is a lot simpler.
@dale-jepto & @JoyHawkins - I am more surprised this feature is still live. It makes complete sense for Google to launch some sort of AI answering feature no? Q&A never really worked as intended from Google's POV is my guess. We can still bulk post Q&A's (via tools such as ours or directly...
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